TROUBLESHOOTING
THE FOLLOWING INFORMATION COVERS THE MOST COMMON
TROUBLESHOOTING ISSUES THAT ARISE WITH iGRILL USERS. IF YOU NEED
FURTHER ASSISTANCE, PLEASE VIEW THE INSTRUCTIONAL VIDEOS AT:
www.igrillinc.com/support
I donʼt have a device with which to pair my iGrill
You can enjoy the iGrill whether you have a device to pair it with or not! Just set the
alarm(s) on the iGrill itself and it will sound when your temperatures are ready.
REMEMBER: Using this option means you must remain within earshot of your iGrill in
order to hear the alarm(s).
Iʼm having difficulty accessing the iGrill Application
If youʼre having any trouble getting into the iGrill App, please delete and re-download to
your Apple device.
Iʼm having difficulty pairing my iGrill with a new device
Whenever pairing your iGrill with a new device, you must clear the previous pairings
from Bluetooth. Press and hold all 3 buttons on your iGrill until you hear the long tone,
indicating that all previous pairings have been cleared. In the meantime, please re-boot
your Apple device and make sure you are running on Appleʼs latest operating system. If
not, please connect to iTunes before you try to connect your iGrill.
The blinking blue light on your iGrill indicates that it is searching for a connection. Once
connected, a solid blue light will indicate that the device is now paired.
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