iFIT AXIS HR - Troubleshooting; Reset the Activity Tracker; Disconnect and Re-pair the Activity Tracker; Hard Reset the Activity Tracker

14
Troubleshoot the Activity Tracker
If the activity tracker crashes or is unresponsive, follow the procedures described below in order.
Reset the Activity Tracker
1. Reset the activity tracker. See UNPAIR OR RESET THE ACTIVITY TRACKER on page 15.
If the activity tracker still does not work properly, see DISCONNECT AND REPAIR THE ACTIVITY TRACKER below.
Disconnect and Re-pair the Activity Tracker
1. In the iFit app, select the main menu screen, touch the gear icon, touch the Advanced icon, and select Device. Then,
select Unlink Device.
2. On your device, open the BLUETOOTH settings, select the activity tracker from the list of connected devices, and then
select the Forget option.
3. Unpair the activity tracker. See UNPAIR OR RESET THE ACTIVITY TRACKER on page 15.
4. Re-pair the activity tracker to your device. See PAIR THE ACTIVITY TRACKER on page 16.
If the activity tracker still does not work properly, see HARD RESET THE ACTIVITY TRACKER below.
Hard Reset the Activity Tracker
1. Hard reset the activity tracker. See HARD RESET THE ACTIVITY TRACKER on page 16.
If the activity tracker still does not work properly, send email to support@iFit.com.
Troubleshooting