TROUBLESHOOTING
17
problem Possible cause Solution
The air fryer does
not work
The ingredients
fried with the air
fryer are not done.
The ingredients
are fried unevenly
in the air fryer.
The appliance is not
plugged in.
The basket has not been
properly placed.
Ensure that the basket has been
well fixed within the air fryer.
The amount of ingredients in
the basket is too big.
Certain types of ingredients
need to be shaken halfway
through the preparation time.
Ingredients that lie on top of or across each
other (e.g. fries) need to be shaken halfway
through the preparation time. See section
‘Settings’ in chapter ‘Using the appliance’.
Fried snacks are
not crispy when
they come out of
the air fryer.
I cannot slide the
pan into the
appliance properly.
You used a type of snacks
meant to be prepared in a
traditional deep fryer.
There are too much ingredi-
ents in the basket.
The basket is not placed
in the pot correctly.
Use oven snacks or lightly brush some oil
onto the snacks for a crispier result.
Do not fill the basket beyond the MAX
indication.
Push the basket down into the pot until you
hear a click.
Set the temperature key to the required
temperature setting (see section‘settings’
in chapter ‘Using the appliance’).
Put smaller batches of ingredients in the
basket. Smaller batches are fried more evenly.
Set the timer to the required preparation
time (see section ‘Settings’ in chapter’
Using the appliance’).
The set temperature is too low.
The preparation time is too
short.
Put the mains plug in an earthed wall
socket.
Set the timer key to the required preparation
time to switch on the appliance.
You have not set the timer.
White smoke
comes out of the
appliance.
You are preparing greasy
ingredients.
When you fry greasy ingredients in the air
fryer, a large amount of oil will leak into the
pot. The oil produces white smoke and the
pot may heat up more than usual. This does
not affect the appliance or the result.