With some problems, the display shows an
alarm code.
Problem and alarm code Possible cause and solution
You cannot activate the appli‐
ance.
• Make sure that the mains plug is connected to the mains
socket.
• Make sure that there is no damaged fuse in the fuse box.
The programme does not
start.
• Make sure that the appliance door is closed.
• If the delay start is set, cancel the setting or wait for the
end of the countdown.
• The appliance recharges the resin inside the water soften‐
er. The duration of the procedure is approximately 5 mi‐
nutes.
The appliance does not ll
with water.
The display shows i10 or i11.
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is not too
low. For this information, contact your local water authori‐
ty.
• Make sure that the water tap is not clogged.
• Make sure that the lter in the inlet hose is not clogged.
• Make sure that the inlet hose has no kinks or bends.
The appliance does not drain
the water.
The display shows i20.
• Make sure that the sink spigot is not clogged.
• Make sure that the interior lter system is not clogged.
• Make sure that the drain hose has no kinks or bends.
The anti-ood device is on.
The display shows i30.
• Close the water tap.
• Make sure that the appliance is correctly installed.
• Make sure the baskets are loaded as instructed in the
user manual.
Malfunction of the water lev‐
el detection sensor.
The display shows i41 - i44.
• Make sure that the lters are clean.
• Switch the appliance o and on.
Malfunction of the wash
pump or the drain pump.
The display shows i51 - i59 or
i5A - i5F.
• Switch the appliance o and on.
The temperature of the wa‐
ter inside the appliance is too
high or malfunction of the
temperature sensor occur‐
red.
The display shows i61 or i69.
• Make sure that the temperature of the inlet water does
not exceed 60°C.
• Switch the appliance o and on.
ENGLISH 25
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