IKEA MATALSKARE

incorrect installation or by connection to the wrong voltage, damage caused by chemical or
electrochemical reaction, rust, corrosion or water damage including but not limited to damage
caused by excessive lime in the water supply, damage caused by abnormal environmental
conditions.
Consumable parts including batteries and lamps.
Non-functional and decorative parts which do not affect normal use of the appliance, including
any scratches and possible color differences.
Accidental damage caused by foreign objects or substances and cleaning or unblocking of filters,
drainage systems or soap drawers.
Damage to the following parts: ceramic glass, accessories, crockery and cutlery baskets, feed and
drainage pipes, seals, lamps and lamp covers, screens, knobs, casings and parts of casings.
Unless such damages can be proved to have been caused by production faults.
Cases where no fault could be found during a technician’s visit.
Repairs not carried out by our appointed service providers and/ or an authorized service
contractual partner or where non- original parts have been used.
Repairs caused by installation which is faulty or not according to specification.
The use of the appliance in a non-domestic environment i.e. professional use.
Transportation damages. If a customer transports the product to his home or another address,
IKEA is not liable for any damage that may occur during transport. However, if IKEA delivers the
product to the customer’s delivery address, then damage to the product that occurs during this
delivery will be covered by IKEA.
Cost for carrying out the initial installation of the IKEA appliance.
However, if an IKEA appointed Service Provider or its authorized service partner repairs or
replaces the appliance under the terms of this guarantee, the appointed Service Provider or its
authorized service partner will reinstall the repaired appliance or install the replacement, if
necessary.
This does not apply within Ireland, customer should contact the local IKEA dedicated after sales
line or the appointed Service Provider for further information.
(just for GB)
These restrictions do not apply to fault-free work carried out by a qualified specialist using our
original parts in order to adapt the appliance to the technical safety specifications of another EU
country.
How country law applies
The IKEA guarantee gives you specific legal rights, which cover or exceed all the local legal
demands. However these conditions do not limit in any way consumer rights described in the local
legislation.
Area of validity
For appliances which are purchased in one EU country and taken to another EU country, the services
will be provided in the framework of the guarantee conditions normal in the new country. An
obligation to carry out services in the framework of the guarantee exists only if the appliance complies
and is installed in accordance with:
the technical specifications of the country in which the guarantee claim is made;
the Assembly Instructions and User Manual Safety Information.
The dedicated AFTER SALES for IKEA appliances
Please don’t hesitate to contact IKEA appointed Authorized Service Centre to:
make a service request under this guarantee;
ask for clarifications on installation of the IKEA appliance in the dedicated IKEA kitchen furniture;
ask for clarification on functions of IKEA appliances.
To ensure that we provide you with the best assistance, please read carefully the Assembly