IKEA RAFFINERAD - Troubleshooting; Before Calling Authorized Service Centre

ENGLISH 26
Problem Possible cause Solution
The oven does not work. No presence of mains
electrical power.
Verify the presence of mains
electrical power.
The oven is not
connected to the
electrical supply.
Connect the oven to the power
supply.
Turn off the oven and restart it
to see if the fault persists.
The door will not open
Important: during self-cleaning, the oven door will not
open. Wait until it unlocks automatically (see paragraph
“Cleaning cycle of ovens with pyrolysis function”).
Turn off the oven and restart it
to see if the fault persists.
The electronic display does not
work:
If the display shows the
letter “F” followed by a
number, contact your nearest
Authorized Service Centre.
Specify in this case the
number that follows the letter
“F”.
What to do if ...
Before calling the Authorized Service
Centre:
1. See if you can solve the problem yourself
with the help of the suggestions given in
the “What to do if ...” table.
2. Switch the appliance off and back on
again it to see if the fault persists.
If after the above checks the fault still occurs,
contact IKEA Authorized Service Centre.
Always specify:
• a brief description of the fault;
• the type and exact model of the oven;
• the service number (number after the
word Service on the rating plate), located
on the right hand edge of the oven cavity
(visible when the oven door is open);
• your full address;
• your telephone number.
If any repairs are required, please contact
IKEA Authorized Service Centre (to guarantee
that original spare parts will be used and
repairs carried out correctly).