Ilife Shinebot W400 - User Manual

W400 FAQ
Please contact ILIFE Customer Service if needed:
Phone: 1-800-631-9676 (Toll free for North America), Monday-Friday from 9:00 A.M. - 5:00 P.M. CST
Email: service_us_ca@iliferobot.com
Q1. Voice alarm ‘Please check and install water tank’.
A: 1. The water tank is not installed and installed in right place.
2. Check if the water tank is installed correctly.
(*Hold the water tank forward;)
(*Align the two ends of the main unit on both sides of the water tank;)
(*Press the water tank after aligning, and confirm the installation after hearing the sound ‘Ta’)
Q2. The washing machine has residual water stains on the floor.
A: 1. Check that the roller brush and scraper are properly installed.
2. Check the filter for blockage and take out the filter and clean it.
3. Regularly clean the roller brush and the hanging strip and replace if necessary.
4. Please try to fill it with water every time you use it.
Q3: Voice alarm ‘Please check clean water tank’.
A: 1. The water tank is free of water or blocked, add water, check the water outlet.
2. The dirty tank is full and clean the dirty tank.
3. Check if the clean water is mistakenly loaded into the dirty tank.
4. Check if the water tank is not installed well.
Q4: Voice alarm ‘Please check dirty water tank’.
A: The dirty tank is full, clean the dirty tank.
Q5: Robot working time is short.
A: 1. The standby time and charging is too long, resulting in excessive battery power loss. Try again with full charge.
2. The machine is stuck, etc., causing the machine to stop alarming, checking the machine and cleaning up.
3. After the machine is cleared by default, return to the starting point and select the planning cleaning mode, which is
suitable for large-scale comprehensive cleaning. The robot needs to start against the wall.
Q6: Can't clean large pieces of garbage.
A: The W400 is mainly based on cleaning the ground. It is recommended to clear large pieces of garbage before using W400
cleaning the ground.
Q7: The machine cannot be started by pressing the body button or remote control.
A: 1. Need to press and hold the ‘CLEAN ‘key.
(Turn on, press and hold ‘CLEAN’ for 1s)
(Turn off, press and hold ‘CLEAN’ for 3s, Release the button after a sound alert)
2. The machine has no power, charge robot fully.
Q8: Why is the roller brush wet only in the middle and dry on both sides?
A: After the scrubber wipes the ground, the dirty water is sucked into the dirty tank from the middle, so the position of the
roller brush near the suction port will be more wet.
Q9: Voice alarm ‘Please check main brush’.
A: 1. The roller brush is clogged, check if the roller brush is stuck by foreign matter.
2. Clean the ends of the brush, attached hair.
Q10: Why does the robot work not finish back to the starting point?
A: Confirm that the machine is in the edge mode, and the wall mode will stop cleaning when the robot cannot find the fence.
Q11: Robot does not flow out of water.
A: 1. The water tank is free of water or blocked, add water, check the water outlet.
2. The water tank is not installed and installed in right place.
3.Check the Clean water inlet and Sprinkler nozzle for blockage.

Summary

Troubleshooting Water Tank Installation and Alarms

Water Tank Installation Check

Verify correct installation and placement of the water tank, ensuring it is properly secured.

Secure Water Tank Connection

Press both ends of the water tank to properly align and secure it, listening for confirmation sound.

Addressing Residual Water Stains

Clean Water Tank Troubleshooting

Water Level and Outlet Check

Dirty Water Tank Maintenance

Correct Water Tank Loading

Robot Working Time Optimization

Battery Charging and Power Loss

Ensure full charge and address potential battery power loss from long standby times.

Obstruction Detection and Cleanup

Check for machine obstructions or errors that may cause it to stop or alarm.

Robot Startup and Power Issues

Activating Cleaning Mode

Press and hold the 'CLEAN' key for 1s to start the machine.

Power Status and Charging

Verify the robot has power and charge it fully if it does not start.

Main Brush Maintenance

Check for Clogs and Foreign Matter

Inspect the roller brush for clogs or foreign matter that may impede its function.

Cleaning Brush Ends

Water Tank Leaking Troubleshooting

Vent Inlet and Outlet Check

Water Tank Ejector Lever

Sealing Edge Maintenance

Overview

1. Function Description
2. Usage Features
3. Maintenance Features

The W400 is a robotic floor cleaner designed to simplify the task of maintaining clean floors. Its primary function is to wash and scrub hard floor surfaces, aiming to leave them free of dirt and stains. The robot is equipped with various features to ensure effective cleaning and user convenience, along with specific maintenance routines to keep it in optimal working condition.

Function Description

The W400 operates by dispensing clean water, scrubbing the floor with a roller brush, and then sucking up the dirty water into a separate tank. This process is designed to provide a comprehensive clean, tackling everyday grime and spills. It is particularly suited for large-scale cleaning tasks, as it can operate autonomously once initiated. The robot is capable of navigating around a space, and when set to planning cleaning mode, it can systematically cover an area, ideally starting against a wall for efficient coverage. It is important to note that while the W400 is effective for general floor cleaning, it is primarily designed for cleaning the ground and it is recommended to clear large pieces of garbage before its operation to ensure optimal performance and prevent potential blockages.

Usage Features

The W400 incorporates several features to enhance its usability. It provides voice alarms to communicate its status and guide users through troubleshooting. For instance, if the water tank is not installed correctly or is empty, a voice alarm will prompt the user to "Please check and install water tank" or "Please check clean water tank." This auditory feedback helps users quickly identify and resolve common issues without needing to constantly monitor the robot.

Starting and stopping the robot is straightforward. Users need to press and hold the 'CLEAN' key for 1 second to turn it on and 3 seconds to turn it off, with a sound alert confirming the action. If the robot fails to start, it might be due to a lack of power, in which case a full charge is required.

For optimal cleaning, it's recommended to fill the clean water tank every time the robot is used. The robot is designed to handle various cleaning scenarios, including edge mode, where it cleans along walls. However, in edge mode, if the robot cannot find the fence, it will stop cleaning, which is an important consideration for users.

If the robot's working time is short, it could be due to excessive battery power loss from prolonged standby or charging, suggesting a need for a full charge before use. Alternatively, if the machine gets stuck and alarms, users should check and clear any obstructions. For comprehensive cleaning, especially after clearing an obstruction, returning the robot to its starting point and selecting the planning cleaning mode is advised.

In cases where the robot turns in circles and announces "Cleaning is finished" after a few days of use, it might indicate an issue with the bumper. Users should clean and check the bumper for smooth movement. If the problem persists, customer service should be contacted. A factory reset can also be performed by long-pressing the voice alert "!" button until the clean button turns from green to orange, then releasing and restarting the robot.

Maintenance Features

Regular maintenance is crucial for the W400 to ensure its longevity and effective performance. The manual outlines several key maintenance tasks:

• Water Tank Installation and Functionality: Users must ensure the water tank is correctly installed, aligning it with the main unit and pressing it until a "Ta" sound confirms installation. If the robot doesn't dispense water, it could be due to an empty or blocked water tank, incorrect installation, or blockages in the clean water inlet or sprinkler nozzle.
• Roller Brush and Scraper Maintenance: It's essential to check that the roller brush and scraper are properly installed. The roller brush should be regularly cleaned, and the hanging strip should be replaced if necessary. If the roller brush is clogged or stuck by foreign matter, or if hair is attached to its ends, it needs to be cleaned. The observation that the roller brush is wetter in the middle and dry on the sides is normal, as the dirty water is sucked into the dirty tank from the middle.
• Filter Cleaning: The filter should be checked for blockages and cleaned regularly to maintain proper suction and water flow.
• Dirty Water Tank Management: If the dirty tank is full, a voice alarm will prompt the user to "Please check dirty water tank," indicating it needs to be emptied. It's also important to ensure that clean water is not mistakenly loaded into the dirty tank.
• Water Tank Leakage Prevention: To prevent water tank leakage, users should check the status of the vent inlet and outlet and perform maintenance cleaning on their sealing edges. After removing the filter, pressing the water tank ejector lever ensures the vent inlet and outlet are open. Rinsing the two ports with water and clearing any debris is vital for normal operation. Regularly cleaning the edges of the water inlet, water tank cover, dirty spout, and the soft cover of the pouring spout helps maintain the water tank's seal.

By adhering to these usage and maintenance guidelines, users can ensure their W400 robot cleaner continues to provide efficient and effective floor cleaning.

Ilife Shinebot W400 Specifications

General

Navigation	Smart Navigation
Battery Type	Lithium-ion
Battery Capacity	2500 mAh
Noise Level	60 dB
Dimensions	320 x 320 x 80 mm
Climbing Ability	15 mm
Type	Robotic Vacuum Cleaner
Cleaning Modes	Edge, Spot