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INSTALLERUSERMAINTENANCE TECHNICIAN
2.5 FAULT AND ANOMALY SIGNALS.
e indoor unit signals any anomalies by ash-
ing a code on the display (14) according to the
following table.
Indoor unit error codes are preceded by the letter
"E", while error codes referring to the condensing
unit are preceded by the letter "A". For the latter,
refer to the condensing unit booklet for the
complete list of all the anomalies.
e CAR
V2
displays error codes with only the
last two digits (e.g. E184 = ERR 84).
Error
Code
Anomaly signalled Cause Hydronic module status / Solution
E 1 No ignition block
In the event of request of room central heating or domestic hot
water production, the heat generator does not switch on within
the preset time. Upon appliance commissioning or aer extended
downtime, it may be necessary to eliminate the block.
Press the Reset button (1) (4)
E 2
Safety thermostat
block (overheating),
ame control or fumes
thermofuse anomaly
During normal operation, if a fault causes excessive overheating
internally, the indoor unit goes into overheating block.
Press the Reset button (1)
E 4
Contacts resistance
block
e P.C.B. detects a fault on the gas valve supply. Check its connection.
(the anomaly is detected and displayed only in the event of a request).
(1) (4)
E 5
Heat generator ow
probe anomaly
e board detects an anomaly on the NTC heat generator ow probe. e system does not start (1).
E 6
Domestic hot water
probe anomaly
e board detects an anomaly on the domestic hot water NTC probe.
In this case the antifreeze function is also inhibited.
e heat generator continues to produce
domestic hot water but not with optimal
performance (1) (4)
E 8 Maximum N° of resets Number of allowed resets that have already performed.
Attention: the fault may be reset up to
5 times consecutively, after which the
function in inhibited for at least one hour.
One attempt is gained every hour for a
maximum of 5 attempts. By switching the
appliance on and o again, the 5 attempts
are re-acquired.
E 10
Insucient system
pressure
Water pressure inside the central heating circuit that is sucient to
guarantee the correct operation of the heat generator is not detected.
Check on the heat generator pressure gauge
(1) that the system pressure is between
1÷1.2 bar and restore the correct pressure
if necessary
E15 Conguration error
If the board detects an anomaly or incongruity on the electric wiring,
the appliance will not start.
If normal conditions are restored, the heat
generator restarts without having to be
reset. (1)
E 16 Fan anomaly is occurs if the fan has a mechanical or electrical fault. Press the Reset button (1) (4)
E 20 Parasite ame block
is occurs in the event of a leak on the detection circuit or anomaly
in the ame control unit.
Press the Reset button (1) (4)
E 23
Heat generator return
probe anomaly
e board detects an anomaly on the heat generator return NTC probe. e system does not start (1) (4)
E 24
Push button control
panel anomaly
e board detects an anomaly on the pushbutton panel.
If normal conditions are restored, the
system restarts without having to be reset
(1).
E 26
System owmeter
anomaly
e board detects an anomaly on the system owmeter.
(1) (3)
Make sure any return pump (optional) only
activates when requested.
(1) If the block or anomaly persists, contact an authorised company (e.g. the Authorised Technical Assistance centre).
(2) The anomaly can only be verified in the list of errors in the “Information” menu
(3) e heat pump mode does not start, the heat generator stays active to satisfy the room heating and domestic hot water production requests
(4) e heat generator does not start, the heat pump mode stays active to satisfy the ongoing requests