Immergas MAGIS COMBO PLUS V2 Series

Questions and Answers

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Shelby HarrisAug 14, 2025
What to do if Immergas MAGIS COMBO PLUS V2 trips the overheating safety device?
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  brian53Aug 14, 2025
  If your Immergas Heat Pump frequently trips the overheating safety device thermostat, ensure the system pressure is within established limits by checking the pressure gauge. Also, verify that the radiator valves are open and that the pump is functioning correctly. This issue may arise from a lack of water in the boiler or poor water circulation, or a blocked circulating pump.
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Christina PriceAug 17, 2025
Why is my Immergas MAGIS COMBO PLUS V2 Heat Pump making abnormal noises?
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  hmaysAug 17, 2025
  If you notice abnormal noises in your Immergas Heat Pump system, it may be due to air present in the system. Check the opening of the cap of the air vent valve. Ensure the system pressure and expansion vessel pre-charge values are within the set limits, with the factory-set pressure values of the expansion vessel at 1.0 bar and the system pressure between 1 and 1.2 bar.
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lauren01Aug 20, 2025
What does a red pump LED on my Immergas Heat Pump mean?
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  Kevin BrownAug 20, 2025
  If your Immergas Heat Pump displays a red pump LED, it could be due to several reasons. One cause might be low power supply voltage; in this case, wait for the voltage to rise, and the LED should turn green after about one second when the pump restarts. Be aware that the flow rate decreases as the supply voltage decreases. Another cause could be a seized rotor, carefully release the crankshaft manually via the screw in the middle of the head. Circulation should start immediately, and the LED should switch from red to green after about 10 seconds. Also, check the pump, its wiring, and electronics for any faults.
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zphillipsAug 25, 2025
Why does my Immergas Heat Pump have repeated ignition blocks?
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  Jason WellsAug 25, 2025
  If you experience repeated ignition blocks with your Immergas Heat Pump, check for gas pressure in the network and ensure the gas adduction cock is open. Also, restore the function of the condensate drain, making sure the condensate has not affected the combustion components, fan, and gas valve. Check the function of the condensate sensor.
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henryjessicaAug 27, 2025
How to fix poor D.H.W. production in my Immergas MAGIS COMBO PLUS V2?
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  Aaron WeaverAug 27, 2025
  If your Immergas Heat Pump is producing D.H.W. poorly, it could be due to a clogged condensing module or D.H.W. exchanger. Contact After-Sales Assistance Service that has procedures to clean the module or D.H.W. heat exchanger.
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Richard WilsonAug 30, 2025
What causes irregular combustion in Immergas MAGIS COMBO PLUS V2?
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  Brian FreemanAug 30, 2025
  If your Immergas Heat Pump has irregular combustion or is noisy, check the burner for dirt, the primary heat exchanger for clogs, and the combustion parameters for correctness. Also, verify that the intake-exhaust terminal is correctly installed.
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Billy SandersSep 3, 2025
Why does my Immergas Heat Pump smell like gas?
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  trevorwrightSep 3, 2025
  If you notice a smell of gas from your Immergas Heat Pump, it is likely caused by leakage from gas circuit pipe-lines. Check the sealing efficiency of the gas intake circuit.
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Rebecca CookSep 6, 2025
How to stop abnormal noises in the condensation module of Immergas Heat Pump?
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  Alfred GibsonSep 6, 2025
  If you notice abnormal noises in the condensation module of your Immergas Heat Pump, it is likely due to air in the module. Use the manual air vent valve to eliminate any air present, and then close the valve.
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Tammy WilliamsonSep 9, 2025
What to do if the siphon is blocked in my Immergas Heat Pump?
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  vriosSep 9, 2025
  To address a blocked siphon in your Immergas Heat Pump, check for residues of material blocking the flow of condensate. This blockage is often caused by dirt or combustion products deposited inside.

Immergas MAGIS COMBO PLUS V2 Series Specifications

General

Type	Air-to-water heat pump
Refrigerant	R32
Power Supply	230V, 50Hz
Energy Efficiency Class (Heating)	A+++
Energy Efficiency Class (Cooling)	A++
Operating Temperature Range (Heating)	+35°C
Weight (Outdoor Unit)	70 kg