Immergas MAGIS COMBO PLUS V2 Series

Questions and Answers

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Shelby HarrisAug 14, 2025
What to do if Immergas MAGIS COMBO PLUS V2 trips the overheating safety device?
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  brian53Aug 14, 2025
  If your Immergas Heat Pump frequently trips the overheating safety device thermostat, ensure the system pressure is within established limits by checking the pressure gauge. Also, verify that the radiator valves are open and that the pump is functioning correctly. This issue may arise from a lack of water in the boiler or poor water circulation, or a blocked circulating pump.
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Christina PriceAug 17, 2025
Why is my Immergas MAGIS COMBO PLUS V2 Heat Pump making abnormal noises?
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  hmaysAug 17, 2025
  If you notice abnormal noises in your Immergas Heat Pump system, it may be due to air present in the system. Check the opening of the cap of the air vent valve. Ensure the system pressure and expansion vessel pre-charge values are within the set limits, with the factory-set pressure values of the expansion vessel at 1.0 bar and the system pressure between 1 and 1.2 bar.
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lauren01Aug 20, 2025
What does a red pump LED on my Immergas Heat Pump mean?
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  Kevin BrownAug 20, 2025
  If your Immergas Heat Pump displays a red pump LED, it could be due to several reasons. One cause might be low power supply voltage; in this case, wait for the voltage to rise, and the LED should turn green after about one second when the pump restarts. Be aware that the flow rate decreases as the supply voltage decreases. Another cause could be a seized rotor, carefully release the crankshaft manually via the screw in the middle of the head. Circulation should start immediately, and the LED should switch from red to green after about 10 seconds. Also, check the pump, its wiring, and electronics for any faults.
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zphillipsAug 25, 2025
Why does my Immergas Heat Pump have repeated ignition blocks?
- J
  Jason WellsAug 25, 2025
  If you experience repeated ignition blocks with your Immergas Heat Pump, check for gas pressure in the network and ensure the gas adduction cock is open. Also, restore the function of the condensate drain, making sure the condensate has not affected the combustion components, fan, and gas valve. Check the function of the condensate sensor.
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henryjessicaAug 27, 2025
How to fix poor D.H.W. production in my Immergas MAGIS COMBO PLUS V2?
- A
  Aaron WeaverAug 27, 2025
  If your Immergas Heat Pump is producing D.H.W. poorly, it could be due to a clogged condensing module or D.H.W. exchanger. Contact After-Sales Assistance Service that has procedures to clean the module or D.H.W. heat exchanger.
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Richard WilsonAug 30, 2025
What causes irregular combustion in Immergas MAGIS COMBO PLUS V2?
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  Brian FreemanAug 30, 2025
  If your Immergas Heat Pump has irregular combustion or is noisy, check the burner for dirt, the primary heat exchanger for clogs, and the combustion parameters for correctness. Also, verify that the intake-exhaust terminal is correctly installed.
B
Billy SandersSep 3, 2025
Why does my Immergas Heat Pump smell like gas?
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  trevorwrightSep 3, 2025
  If you notice a smell of gas from your Immergas Heat Pump, it is likely caused by leakage from gas circuit pipe-lines. Check the sealing efficiency of the gas intake circuit.
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Rebecca CookSep 6, 2025
How to stop abnormal noises in the condensation module of Immergas Heat Pump?
- A
  Alfred GibsonSep 6, 2025
  If you notice abnormal noises in the condensation module of your Immergas Heat Pump, it is likely due to air in the module. Use the manual air vent valve to eliminate any air present, and then close the valve.
T
Tammy WilliamsonSep 9, 2025
What to do if the siphon is blocked in my Immergas Heat Pump?
- V
  vriosSep 9, 2025
  To address a blocked siphon in your Immergas Heat Pump, check for residues of material blocking the flow of condensate. This blockage is often caused by dirt or combustion products deposited inside.

Summary

Installing the Indoor Unit

Description of the Product

Details the Magis Combo Plus V2 indoor unit, its features, and compatible outdoor units.

Installation Warnings

Outlines essential safety precautions, required PPE, and general installation guidelines.

Antifreeze Protection

Indoor Unit Connection Unit

Hydraulic Connection

Electrical Connection

Outlines the procedures, safety requirements, and connections for the unit's electrical supply.

Temperature Control Setting

Guides on adjusting system operation by setting parameters in the 'Heat regulation' menu.

Immergas Flue Systems

Outdoor Installation in Partially Protected Area

Internal Installation Using a Recessed Frame with Direct Air Intake

Concentric Horizontal Kit Installation

Concentric Vertical Kit Installation

Separator Kit Installation

C9 Adaptor Kit Installation

Ducting of Flues or Technical Slots

Configuration Type B, Open Chamber and Fan Assisted for Indoors

Flue Exhaust to Flue;Chimney

Flues, Chimneys and Chimney Caps

Water Treatment Plant Filling

System Filling

Gas System Start-up

Operating Limits

Commissioning the Indoor Unit (Ignition, only when paired with an outdoor unit)

Details the commissioning and ignition checks for the indoor unit when paired with an outdoor unit.

Circulation Pump

Instructions for Use and Maintenance

Cleaning and Maintenance

Outlines the importance of regular cleaning and maintenance for system integrity and performance.

Control Panel

Explains the functions, symbols, and operation of the indoor unit's control panel interface.

System Use

Details how to operate the system in different modes (summer, winter, air conditioning) and manage requests.

Fault and Anomaly Signals

Lists error codes, their causes, and suggested solutions for troubleshooting appliance faults.

Parameters and Information Menu

Describes how to navigate and use the appliance's parameter and information menus for diagnostics.

Instructions for Maintenance and Initial Check

General Recommendations

Stresses the importance of using appropriate PPE and performing safety checks before maintenance.

Initial Check

Lists essential checks to perform before commissioning the appliance to ensure proper operation.

Yearly Appliance Check and Maintenance

Details annual maintenance tasks required for optimal safety, efficiency, and appliance longevity.

Troubleshooting

Provides a guide to common problems, their causes, and recommended solutions for troubleshooting.

Converting the Heat Generator to Other Types of Gas

Fan Speed Calibration

Adjustment of the Air-Gas Ratio

P.C.B. Programming

Explains how to access and modify appliance parameters via the PCB programming menu.

Technical Data

Variable Heat Output

MAGIS COMBO 4 PLUS V2 PRODUCT FICHE (IN COMPLIANCE WITH REGULATION 811;2013)

Provides the energy efficiency product fiche for the Magis Combo 4 Plus V2 model as per Regulation 811/2013.

MAGIS COMBO 6 PLUS V2 PRODUCT FICHE (IN COMPLIANCE WITH REGULATION 811;2013)

Provides the energy efficiency product fiche for the Magis Combo 6 Plus V2 model as per Regulation 811/2013.

MAGIS COMBO 9 PLUS V2 PRODUCT FICHE (IN COMPLIANCE WITH REGULATION 811;2013)

Immergas MAGIS COMBO PLUS V2 Series Specifications

General

Type	Air-to-water heat pump
Refrigerant	R32
Power Supply	230V, 50Hz
Energy Efficiency Class (Heating)	A+++
Energy Efficiency Class (Cooling)	A++
Operating Temperature Range (Heating)	+35°C
Weight (Outdoor Unit)	70 kg