How to connect IMOU Cruiser to a new Wi-Fi network?
To connect your IMOU Security Camera to a new Wi-Fi network: * If the camera is online, go to Device Details > Network Config in the app to change the Wi-Fi connection. * If the camera is offline, reset the camera and then configure it again.
Why does connecting to my IMOU Security Camera take so long?
If connecting to your IMOU Security Camera takes too long, ensure that the distance between the camera and the router, and between the camera and your smartphone, is within 5 meters (16.4 feet) during the connection. Also, check the router's Wi-Fi configuration: set the channel to auto and the mode to 11bgn mixed.
What to do if my IMOU Security Camera is offline?
If your IMOU Security Camera is offline, verify that the distance between the camera and the router, and the camera and your smartphone, is within 5 meters during the connection. Also, check the router's Wi-Fi configuration, ensuring the channel is set to auto and the mode to 11bgn mixed. Finally, examine the indicator status. If it's solid green, check if the router can connect to the Internet and restart the camera if the network is connected.
Why does my IMOU Security Camera take so long to connect?
If your IMOU Security Camera takes too long to connect, ensure that the distance between the camera and the router, and the camera and your smartphone are both within 5 m (16.4 ft) during the connection. Additionally, check the Wi-Fi configuration of the router: Select the channel to auto, and the mode to 11bgn mixed.
Why is my IMOU Cruiser offline?
If your IMOU Security Camera is offline, first verify that your router has an active internet connection. If the network is connected, try restarting the camera.
Where are recorded videos saved from IMOU Security Camera?
The location of your recorded videos depends on your settings. If you have activated cloud storage and have a micro SD card installed, recordings are saved to both the card and the cloud. If cloud storage is deactivated, the recordings are saved to the SD card. Videos recorded during live view or playback are saved on your phone.
What to do if my IMOU Cruiser won't boot up?
If your IMOU Security Camera won't boot up or work as expected, check the LED indicator status. If the light is not green, press and hold the reset button for 10 seconds to reset the camera.
What happens when the micro SD card is full in my IMOU Security Camera?
When the micro SD card in your IMOU Security Camera is full, the system will overwrite the oldest recorded videos. Make sure you save any important information in time.
What to do if IMOU Security Camera cannot boot up?
If your IMOU Security Camera won't boot up or isn't working as expected, check the LED indicator status. If the light is not green, press and hold the reset button for 10 seconds to reset the camera.
Where are IMOU Security Camera recorded videos saved?
If you have activated cloud storage and installed a micro SD card, the recordings will be saved to both the card and the cloud. If cloud storage is deactivated, the recordings are saved to the SD card. Videos recorded during live view or playback are saved on your phone.
Details physical ports and key features like power, SD card slot, and spotlight.
Explains the speaker's location and the meaning of various LED indicator states.
Guidance on placement and environmental factors to ensure optimal Wi-Fi signal.
Step-by-step instructions for mounting the camera on a ceiling.
Detailed steps for securely mounting the camera to a wall.
Instructions for attaching the camera to a pole using hoops.
Specifications for the camera's power adapter (DC 12V1A).
Steps to resolve issues if the camera fails to power on or function.
Guidance on connecting the camera to a new Wi-Fi network or resolving connection problems.
Troubleshooting tips for slow connection times and micro SD card full scenarios.
Diagnosing and resolving situations where the camera appears offline.
General| Type | IP security camera |
|---|---|
| Antenna type | External |
| Certification | CE, FCC |
| Day/night mode | Yes |
| Antennas quantity | 2 |
| Placement supported | Outdoor |
| Connectivity technology | Wired & Wireless |
| Maximum operating distance | 120 m |
| Form factor | Dome |
| Mounting type | Ceiling/Wall/Pole |
| Product color | Black, White |
| Housing material | Plastic |
| Protection features | Dust resistant, Waterproof |
| International Protection (IP) code | IP66 |
| Pan range | 0 - 355 ° |
| Tilt angle range | 0 - 90 ° |
| Sensor type | CMOS |
| Number of sensors | 1 |
| Optical sensor size | 1/2.8 \ |
| Digital zoom | 16 x |
| Number of lenses | - |
| Fixed focal length | 3.6 mm |
| LED type | IR |
| Night vision distance | 30 m |
| Total megapixels | 2 MP |
| Maximum resolution | 1920 x 1080 pixels |
| Video compression formats | H.264, H.265 |
| Supported graphics resolutions | 1920 x 1080 (HD 1080) |
| Audio system | 2-way |
| Bluetooth | No |
| Frequency band | 2.4 GHz |
| Wi-Fi standards | 802.11b, 802.11g, Wi-Fi 4 (802.11n) |
| Ethernet interface type | Fast Ethernet |
| Supported network protocols | ONVIF |
| Compatible memory cards | MicroSD (TransFlash) |
| Maximum memory card size | 256 GB |
| DC output current | 1 A |
| DC output voltage | 12 |
| Power source type | DC |
| Power consumption (typical) | 5.32 W |
| Operating temperature (T-T) | -30 - 60 °C |
| Operating relative humidity (H-H) | 0 - 95 % |
| Alert notification type | Text alert message |
| Intelligent Video Surveillance (IVS) system features | Missing object |
| Mobile operating systems supported | Android, iOS |
| Harmonized System (HS) code | 85258900 |
Weight and Dimensions| Depth | 121.7 mm |
|---|---|
| Width | 138.4 mm |
| Height | 257.5 mm |
| Weight | 565 g |
To Next Page
