How to fix IMOU Digital Camera if it cannot be set up?
If you're having trouble setting up your IMOU Digital Camera, make sure that your mobile device and the camera are close to your Wi-Fi router. Also, check that the LED indicator on the camera is flashing green before you start the setup process.
What to do if my IMOU Digital Camera app says 'Failed to configure device network'?
If the IMOU Digital Camera app displays a 'Failed to configure device network' message, try resetting your camera and connecting it again. Also, be aware that some cameras support only 2.4GHz Wi-Fi. If your router has dual bands (2.4G/5G), ensure you're connecting to the 2.4GHz network.
Why is there no picture/signal on my IMOU Digital Camera?
If your IMOU Digital Camera shows no picture or signal, verify that the LED indicator is steadily flashing green. Also, ensure the camera is properly connected to power using the provided USB power adapter. You might also need to reposition the camera or router to boost the signal strength.
Why is the picture on my IMOU Digital Camera not clear?
If the picture from your IMOU Digital Camera is not clear, inspect the camera lens for any dirt, dust, or spider webs. Clean the lens gently with a soft, clean cloth. Also, make sure you've removed the vinyl cover from the camera lens.
How to fix no audio on IMOU Digital Camera?
If you're experiencing no audio with your IMOU Digital Camera, first ensure that the audio function is turned on in the camera settings. Also, check that the audio is turned up on the device you're using to view the camera feed.
How to enable human detection on IMOU Digital Camera?
To enable human detection on your IMOU Digital Camera, make sure you have turned on the “Human Detection” feature in the Device Settings screen of the Imou Life App.
How to fix IMOU Digital Camera stuck downwards?
If your IMOU Digital Camera is stuck pointing downwards, turn off Camera Shielding in the Device Settings on the Imou Life app.
General| Type | IP security camera |
|---|---|
| Day/night mode | Yes |
| Placement supported | Indoor |
| Connectivity technology | Wireless |
| Form factor | Turret |
| Mounting type | Desk |
| Product color | Black |
| Pan range | 0 - 355 ° |
| Tilt angle range | 0 - 90 ° |
| Minimum illumination | - lx |
| Field of view (FOV) angle | 107 ° |
| Sensor type | CMOS |
| Number of sensors | 1 |
| Optical sensor size | 1/2.7 \ |
| Effective sensor resolution | - pixels |
| Digital zoom | 16 x |
| Night vision distance | 10 m |
| Total megapixels | 2 MP |
| Maximum resolution | 1920 x 1080 pixels |
| Ethernet LAN | No |
| Wi-Fi standards | 802.11b, 802.11g, Wi-Fi 4 (802.11n) |
| DC output current | 2 A |
| DC output voltage | 5 |
| Power source type | DC |
| Power consumption (typical) | 7.5 W |
| Operating temperature (T-T) | -10 - 45 °C |
| Operating relative humidity (H-H) | 0 - 95 % |
Weight and Dimensions| Width | 90 mm |
|---|---|
| Height | 109 mm |
| Weight | 250 g |
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