What to do if IMOU Digital Camera app says “Failed to bind”?
If the app displays “Failed to bind”, it might be due to several network-related issues. First, check your router's internet connection. If the internet connection is working, the problem might be a poor network status, so try to improve the network status. Also, make sure that the Wi-Fi signal is stable, without obstacles or electronic interference.
Why is there no picture / signal on my IMOU Digital Camera?
If your IMOU Digital Camera shows no picture or signal, first ensure the LED indicator on the camera is flashing steady green. Also, make sure the camera is properly connected to power using the included USB power adapter. If the issue persists, try repositioning the camera, router, or both to improve signal strength.
Why is the picture not clear on my IMOU Digital Camera?
If the picture on your IMOU Digital Camera is not clear, start by checking the camera lens for dirt, dust, or spider webs. If you find any, clean the lens with a soft, clean cloth. Also, ensure that you have removed the vinyl cover on the camera lens.
Why is there no audio on my IMOU Digital Camera?
If you're not getting any audio from your IMOU Digital Camera, first ensure the audio function on the camera is turned on. Then, check that the audio is turned up on your viewing device.
What to do if my phone is not reading the QR code for IMOU Digital Camera?
If your phone is not reading the QR code for your IMOU Digital Camera, start by cleaning the camera lens of your smartphone. Also, ensure that there is enough light on the QR code and avoid holding the QR code too close to the camera.
How to fix IMOU Digital Camera stuck downwards?
If your IMOU Digital Camera is stuck downwards, turn off Camera Shielding in Device Settings on the Imou Life app.
General| Digital Zoom | 16x |
|---|---|
| Video Compression | H.265/H.264 |
| Audio | Two-way Audio |
| Built-in Mic & Speaker | Yes |
| Motion Detection | Yes |
| Lens | 3.6mm |
| Pan & Tilt | Pan: 355°, Tilt: 90° |
| Night Vision | 30m (98ft) Distance |
| Wireless | Wi-Fi 802.11b/g/n |
| Frequency | 2.4GHz |
| Ethernet | 10/100Mbps |
| Storage | MicroSD card (up to 256GB) |
| Working Environment | -10°C to 45°C (14°F to 113°F) |
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