switches so that they're different from what they are currently. This should allow you
to sync the remote to the bed.***
D) Information for Customers with King Bases:
If you have a king-sized bed, your base may be composed of two separate Twin XL
bed bases. Make sure that the DIP-switches on each of your remotes are different
from one another. These switches are located on the back of the remote within the
battery compartment above the batteries (see Figure 3). Each remote must be
synced to a different base. If you would like one remote to control both sides of the
bed simultaneously, you will need to purchase a sync cord (see Figure 5).
1) To use the same remote to control both bases:
a) Connect both control boxes with the sync cable (see Figure 6) by
plugging in one side of the cable into the “SYNCHRO CNTL” on the side
of the control box and plugging the other side into the “SYNCHRO
CNTL” on the side of the other control box, then you can connect two
control boxes.
b) *Do not pair both control boxes with the same remote control.*
Each remote must have a different DIP-switch setting and be paired
with a different control box using the instructions in step C.
If you have a sync cord connecting the bed so that the bed bases operate together
and only one of your remotes is working, you'll need to disconnect the sync cord so
that you can see which of the bed bases is connected to the operational remote.
Then, follow the sync steps in part C for the non-operational remote(s).
E) Hard Reset Instructions:
1) If syncing your remote does not resolve the problem, unplug the bed from
power for 30 minutes and plug it back in.
2) After the hard reset, try the sync instructions again.
EMERGENCY LOWERING
1) If your base is stuck in an upright position and your transformer has a green light,
but the base still does not work after completing the steps above, you can lower it by
pressing the emergency lower button which is the red button on the control box.
2) Alternatively, if the base is stuck in an upright position during a power outage, the
battery backup in the transformer will return the base to a flat position. Batteries are
not to be used for normal operation of the base.
a) Install two 9-volt alkaline batteries into the battery backing transformer, and
use the reset button on the control box to return the base to a flat position.
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