5 Troubleshooting
 
5
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Er.104: Programmable logic interruption
Cause Conrming Methods Corrective Action
1. The FPGA is faulty (E4.104).
The fault persists after you 
power on the servo drive several 
times.
Replace the servo 
drive.
2. The communication between the FPGA and the 
MCU is abnormal (Er.100).
3. The drive internal operation times out (Er.940).
Er.105: Internal program abnormal
Cause Conrming Methods Corrective Action
1. An EEPROM fault 
occurs.
Check causes according to the method 
of Er.101.
Restore default setting (H02-31 = 1), and 
power on the servo drive again.
2. The servo drive is 
faulty.
The fault persists after you power on 
servo drive several times.
Replace the servo drive.
Er.108: Parameter storage fault
Cause Conrming Methods Corrective Action
1. EEPROM writing is abnormal.
Modify a parameter, power on 
servo drive again, and check 
whether modication is saved.
If modication is not saved and the fault 
persists after servo drive is powered on 
several times, replace the servo drive.
2. EEPROM reading is abnormal.
Er.120: Product model matching fault
Cause Conrming Methods Corrective Action
1. Product (motor or 
servo drive) SN does 
not exist.
View servo drive and servo motor nameplates 
to check that the equipment you are using is 
IS650P series servo drive and 20-bit servo 
motor (-U2***) of Inovance. Meanwhile, check 
whether H00-00 (Motor SN) is 14000.
Servo motor SN does not exist. If you 
use IS650P series servo drive and 20-
bit servo motor (-U2***) of Inovance, 
ensure that H00-00 = 14000.
View servo drive SN (H01-02) and check 
whether servo drive SN exists.
Servo drive SN does not exist. Set 
servo drive SN correctly.
Power class of servo 
motor and servo drive 
does not match.
Check whether servo drive SN (H01-02) and 
serial encoder motor SN (H00-05) match.
Replace unmatched product.
Er.121: S-ON signal invalid
Cause Conrming Methods Corrective Action
When servo drive is enabled 
internally, external S-ON 
signal is valid.
Check whether auxiliary functions (H0D-02, 
H0D-03, H0D-12) are used and whether DI 
function FunIN.1: S-ON is ON.
Set DI function FunIN.1: S-ON (both 
hardware DI and virtual DI) to OFF.
Er.122: Product matching fault in absolute position mode
Cause Conrming Methods Corrective Action
The motor in absolute position 
mode does not match or motor 
SN is set incorrectly.
Check whether motor nameplate is multi-turn 
absolute encoder motor.
Check whether H00-00 (motor SN) is correct.
Set H00-00 correctly or replace 
matching motor according to 
motor nameplate.