5 Troubleshooting 
 
 
5
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Er.430: Control power undervoltage
Cause Conrming Methods Corrective Action
1. The control power is 
unstable or fails.
Check whether it is in the process of cutting off the 
control power (L1C, L2C) or instantaneous power 
failure occurs.
Re-power on the servo drive. If 
the fault is abnormal power failure, 
keep power supply stable.
Check whether input voltage of control cables 
satises the following specication:
220 V AC drive:
Valid value: 220 to 240 V
Allowed error: -10% to 10% (198 to 264 V)
380V AC drive:
Valid value: 380 to 480 V
Allowed error: -10% to 10% (342 to 528 V)
Increase power capacity. 
2. The control power 
cables are in poor 
contact.
Check whether control cables are well connected 
and whether voltage of control cables (L1C, L2C) 
satises preceding specication.
Re-connect or replace control 
power cables.
Er.500: Overspeed
Cause:
Actual speed of servo motor exceeds overspeed level.
Cause Conrming Methods Corrective Action
1. UVW phase 
sequence is incorrect.
Check whether UVW phase sequence on servo 
drive is consistent with that on motor side.
Connect UVW cables according to 
correct phase sequence.
2. The setting of H0A-
08 is incorrect.
Check whether overspeed level is smaller actual 
maximum motor speed.
Overspeed level = 1.2 times of maximum motor 
speed (H0A-08 = 0)
Overspeed level = H0A-08 (H0A-08 ≠ 0, and 
H0A-08 < 1.2 times of maximum motor speed)
Reset overspeed level according to 
actual mechanical requirement.
3 Input reference is 
higher than overspeed 
level.
Check whether motor speed corresponding to 
input reference exceeds overspeed level.
When the reference source is pulse in the 
position control mode: Motor speed (RPM) = 
Input pulse frequency (Hz)
Encoder resolution
x Electronic gear ratio x
60
.
For IS650P servo drive, the encoder resolution 
is 1048576P/r.
For IS600P servo drive, the encoder resolution 
is 10000 P/r.
In position control:
When reference source is pulse, reduce 
pulse frequency in the prerequisite 
of ensuring accurate positioning or 
decrease the electronic gear ration if 
motor speed allows.
In speed control: 
View speed reference and speed limit 
(H06-06 to H06-09) and conrm that 
they are within the overpseed level.
In torque control: 
Set speed limit within the overspeed 
level. For speed limit in torque control, 
refer to the IS650P User Manual.
4. Motor speed 
overshoots.
Check whether speed feedback exceeds 
overspeed level through the drive debugging 
platform of Inovance.
Adjust the gain or adjust mechanical 
condition.
5. The servo drive is 
faulty.
The fault persists after servo drive is re-powered 
on.
Replace the servo drive.