5 Troubleshooting
 
5
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Cause Conrming Methods Corrective Action
5. The servo drive or motor 
model is set incorrectly.
For IS650P series products, view serial 
encoder motor model in H00-05 and servo 
drive model in H01-02.
View servo drive nameplate and 
set servo drive model (H01-02) 
correctly and replace matching servo 
motor according to the IS650P User 
Manual.
6. Locked-rotor occurs due to 
mechanical factors, resulting 
in very heavy load during 
running.
Check running reference and motor speed 
(H0B-00) by using the drive debugging 
platform of Inovance or operating panel.
Running reference in the position control 
mode: H0B-13 (input reference pulse 
counter)
Running reference in speed control: H0B-
01 (speed reference)
Running reference in torque control: H0B-
02 (internal torque reference)
Check running reference in corresponding 
mode is not 0 but the motor speed is 0.
Eliminate mechanical factors.
7. The servo drive is faulty.
Power off the servo drive and then power it 
on again.
If the fault persists after re-power-on, 
replace the servo drive.
Er.920: Regenerative resistor overload
Cause Conrming Methods Corrective Action
1. Wiring of external regenerative 
resistor is in poor connection, 
becomes loose or breaks.
Disconnect external regenerative 
resistor and measure whether 
resistance of the resistor is ∞.
Measure whether resistance between 
 and C is ∞.
Replace a new external regenerative 
resistor and measure its resistance. 
If the resistance is consistent with 
nominal value, connect it between 
 
and C.
Select a new cable and connect it 
between 
 
and C.
2. Jumper across terminals P  
and D is shorted or disconnected 
when the internal regenerative 
resistor is used.
Measure whether resistance between 
 and D is ∞.
Select a new cable and connect it 
between 
 
and D.
3. Setting of H02-25 is incorrect 
when external regenerative 
resistor is used.
View setting value of H02-25.
Measure resistance of external 
regenerative resistor connected 
between 
 and C. Check whether 
the resistance is too large by 
comparing it with the regenerative 
resistor specication table in the 
IS650P User Manual.
Check whether setting value of 
H02-27 is greater than resistance 
of external regenerative resistor 
connected between 
 and C.
Set H02-25 correctly according to the 
IS650P User Manual.
H02-25 = 1 (external regenerative 
resistor used, naturally ventilated)
H02-25 = 2 (external regenerative 
resistor used, forcible cooling)
4. Resistance of the used 
external regenerative resistor is 
too large.
Select a proper regenerative resistor 
according to the IS650P User Manual.
5. H02-27 (resistance of external 
regenerative resistor) is larger 
than  resistance of the used 
external regenerative resistor.
Set H02-27 (resistance of external 
regenerative resistor) consistent with 
the resistance of the selected external 
regenerative resistor.