5G OUTDOOR CPE FW2010e USER GUIDE 3
Contents
Introduction and Getting Started ........................................................................................................................................ 5
Overview .................................................................................................................................................................................. 6
Key Features ..................................................................................................................................................................... 6
System Requirements ................................................................................................................................................... 6
Getting Started ...................................................................................................................................................................... 7
Configuration .............................................................................................................................................................................. 8
Overview .................................................................................................................................................................................. 9
Home Page........................................................................................................................................................................ 9
Side Menu ....................................................................................................................................................................... 10
Header Icons ................................................................................................................................................................... 10
Getting Help ................................................................................................................................................................... 10
Admin Password ................................................................................................................................................................. 11
Changing the Admin Password ............................................................................................................................... 11
Managing Data Usage ...................................................................................................................................................... 12
Data Usage Page ........................................................................................................................................................... 13
Managing Settings ............................................................................................................................................................. 15
Preferences Tab ............................................................................................................................................................. 15
Software Update Tab .................................................................................................................................................. 16
Backup and Restore Tab ............................................................................................................................................. 17
SIM Manager Tab .......................................................................................................................................................... 19
Advanced Tab ................................................................................................................................................................ 22
Viewing Info About the FW2010e ................................................................................................................................ 36
Internet Status Tab ....................................................................................................................................................... 37
Internet Sessions Tab .................................................................................................................................................. 38
Diagnostics Tab ............................................................................................................................................................. 39
Device Info Tab .............................................................................................................................................................. 40
GPS Tab ............................................................................................................................................................................ 41
Logs Tab ........................................................................................................................................................................... 42
Getting Support .................................................................................................................................................................. 43
Customer Support Page ............................................................................................................................................. 43
Troubleshooting and Support ............................................................................................................................................ 44
Overview ................................................................................................................................................................................ 45
Replacing your SIM Card .................................................................................................................................................. 45
Indicator LED ........................................................................................................................................................................ 47
Resetting your Device ....................................................................................................................................................... 48
Resetting with the RESET Button ............................................................................................................................ 48
Resetting from the Inseego Mobile App .............................................................................................................. 49
Resetting from the Admin Web UI ......................................................................................................................... 49
Resetting from Inseego Connect ............................................................................................................................ 49
Technical Support .............................................................................................................................................................. 49
Product Specifications and Regulatory Information .................................................................................................. 50
Product Specifications ...................................................................................................................................................... 51
Device ............................................................................................................................................................................... 51
Environmental ............................................................................................................................................................... 51
Network Connectivity ................................................................................................................................................. 51
Security ............................................................................................................................................................................. 52
Regulatory Information .................................................................................................................................................... 53
Product Certifications and Supplier’s Declarations of Conformity ................................................................... 56
Energy Efficiency ................................................................................................................................................................. 56
Wireless Communications ............................................................................................................................................... 56
Limited Warranty and Liability ....................................................................................................................................... 57
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