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Formatting the MicroSD Card
Regularly transferring camera files to a phone or computer for backup and formatting
the microSD card via the camera or Insta360 app is recommended to prevent storage
issues.
Format via X4:
• Insert the microSD card into X4.
• Power on X4.
• Swipe down on the touchscreen to access the Shortcut Menu, then tap [Settings]
> Camera Storage > Format Storage.
Format via Insta360 App:
• Connect X4 to your phone via the Insta360 app.
• Navigate to app Settings > Other Settings > Camera Storage > Format Storage.
Note: When formatting the card using a computer, ensure it is in exFAT format, and
leave the allocation unit size as the default setting.
Insta360 App
Connecting to the Insta360 App
• Download the Insta360 app. Alternatively, search for "Insta360" in the App Store
or Google Play Store to download the Insta360 app.
• Press the Power Button to turn on X4.
• Enable Wi-Fi and Bluetooth on your smartphone.
• Open the Insta360 app and tap the camera icon at the bottom of the page. Follow
the on-screen instructions to activate your camera.
• If you are connecting to the Insta360 app for the first time, you'll need to
authorize the connection on the touchscreen. If you encounter difficulties
connecting to the app:
• Access your smartphone's Wi-Fi settings and locate your X4. Enter the password if
prompted, then return to the app.
Note: You can modify the camera's Wi-Fi password on the app settings page.
Still experiencing connection issues?
• Ensure that the Insta360 app has permissions for network access, Bluetooth, and
local network access.
• Confirm that Wi-Fi is enabled on your camera.
• Verify that X4 is within close proximity to your phone.
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