10.0 – FAULT FINDING
The majority of possible faults have been covered previously. However, in certain
circumstances, safely controls within the boiler may be activated.
There are two safety over-heat cut-outs in your boiler.
1). Over-boil safety cut-out – this will be activated should the boiler produce excess steam.
This can be due to;
- lime-scale within the tank,
- a temporary interruption in the water supply.
- a faulty temperature sensor.
To reset boiler, switch off at the mains power supply and allow the boiler to cool for ten
minutes before switching back on.
2). Boil-dry safety cut-out. This operates if the boiler has been boiled dry, for example, due to
lime scale build-up or water starvation.
To reset boiler, Isolate from mains power supply. Remove the back panel and push the small
red reset button in the element cut-out.
In any of these events the indicator lamp will flash red or green or red and green. If the
problem reoccurs contact the Instanta Service Department – 01704 502911
11.0 - GUARANTEE
Your boiler is guaranteed for twelve months from date of installation. In the event of a
problem arising during the guarantee period please contact the Instanta Service Department
quoting the Model type and Serial Number and the fault description. Failure to quote the
serial number may result in delays
Our guarantee includes on site labour and parts for problems caused by fault of manufacture
and component failure with the following exclusions:
1 Problems caused by hard water and lime scale. We regret that we cannot be held
responsible for problems caused by hard water
2 Dripping Taps. These components are subject to wear and tear but in the event of a
tap failing within twelve months of installation, we will be pleased to replace the tap
assembly by post. Fitting is very simple and requires no tools. An engineer call out is
not necessary.
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