Intel STK1AW32SC User Manual

No Boot or No Power Issues on Intel®
Compute Sticks
If you're unable to use the Online No Boot Wizard, try the manual troubleshooting steps below.
Manual Troubleshooting Steps
If your Intel® Compute Stick doesn't start properly, follow the troubleshooting steps below in
order.
Expand all
Click or the topic for details:
Step one: Check the power LED on the chassis and try the troubleshooting steps in the
table.Step two: If BIOS settings were changed, set them back to factory default values.Step
three: Determine if the boot problem is due to overheating.Step four: Identify errors when
starting the computer.Step five: Try a BIOS Recovery.Step six: Contact Intel Customer
Support for further investigation.
Bluetooth Not Working on Intel® Compute
Stick.
What are you seeing?
Unable to connect a Bluetooth device to the Intel® Compute Stick.
Environment:
Intel® Compute Stick STK1AW32SC
How to fix it:
If you're having issues with Bluetooth such as missing Bluetooth device or intermittent
connectivity, sometimes just powering down and powering back on may fix the issue.
Getting Blue Screen Errors during boot up
on Intel® Compute Sticks

Intel STK1AW32SC Specifications

General

Model	STK1AW32SC
Manufacturer	Intel
Frequency Band	2.4 GHz, 5 GHz
Operating System Support	Windows 10
Antenna	Integrated

Summary

No Boot or No Power Issues on Intel Compute Sticks

Manual Troubleshooting Steps for Boot/Power Issues

Steps to manually troubleshoot boot or power issues on Intel Compute Sticks when the Online No Boot Wizard is unavailable.

Bluetooth Not Working on Intel Compute Stick

Unable to Connect Bluetooth Device

Troubleshooting intermittent Bluetooth connectivity or missing Bluetooth devices on the Intel Compute Stick.

Getting Blue Screen Errors during Boot Up

BSOD Errors DPC_WATCHDOG_VIOLATION and IRQL_NOT_LESS_OR_EQUAL

Diagnosing and fixing Blue Screen of Death errors, including DPC_WATCHDOG_VIOLATION and IRQL_NOT_LESS_OR_EQUAL during Windows boot.

Cannot Connect to Wireless Network

Wireless Connection Issues

Resolving problems where the Intel Compute Stick cannot connect to the internet via Wi-Fi.

Wi-Fi Connectivity Issue with Intel Compute Stick

Poor Signal and Signal Drop

Addressing wireless network issues like poor signal and random signal drops on Intel Compute Sticks.

Intel Compute Stick Loses Display After Use

Display Turns Off

Troubleshooting the Intel Compute Stick display turning off after several minutes or hours of use.

Troubleshooting Windows Issues

Windows 8.1 Apps Fail to Open

Resolving issues where Windows 8.1 apps on the Start screen fail to open.

Problem Refreshing or Resetting PC

Fixing errors encountered when refreshing or resetting Windows 8.1 on the Intel Compute Stick.

Windows Logon Screen Password Prompt

Addressing the Windows logon screen appearing with a password prompt for 'Other User' on first startup.