If you have any difficulties installing or using your ePad,
please re-check the section of this User’s Guide that relates
to your problem. If you are still unable to solve the
problem, please call our Product Support team for
assistance.
Note: Please see below for technical support for PenOp
Personal software.
Product Support
(800) 340-1331
Hours: 8 am to 5 pm, PST
Tel: (805) 484-1331
Fax: (805) 484-5997
Email: support@interlinkelectronics.com
Please have ready the following information:
• Date and place of purchase
• Brand and model of computer (e.g., Compaq
Prosignia 330, 500 MHz, Pentium III)
• Software you use with this product
1. What product is covered by this warranty? The following product (“the
Product”) is covered by this warranty: ePad.
2. What does this warranty cover? Interlink Electronics, Inc. (“Interlink”)
warrants to the original end-user purchaser of the Product (“you”) that the
Product will be free from defects in materials or work-manship under normal use
and service during the warranty period described in Paragraphs 3 and 4.
3. When does your warranty begin? The warranty will begin on the day you
purchase the Product. Dated proof of purchase is necessary to accompany the
Product returned for warranty service consideration. Valid proof of purchase
must identify the point of purchase, date of purchase, and product model or trade
name. Ordinarily, your sales receipt or invoice will suffice.
4. How long does the coverage last? The warranty for the Product as follows:
LIMITED ONE YEAR PARTS AND LABOR
5. What will Interlink do if the product becomes defective in materials or
workmanship during the warranty period? If the Product covered under this
warranty becomes defective in materials or workmanship during the applicable
warranty period, INTERLINK will, at its option, either repair the defective
Product without charge for parts and labor, or provide a replacement in exchange
for the defective Product. INTERLINK reserves the right to provide, at no
additional cost, a more current or upgraded model for replacement, if available.
6. What is not covered by this warranty? (a) This warranty does not extend to:
(i) Products which have been subjected to misuse, accident, physical damage,
improper installation, abnormal operation or handling, neglect, inundation or fire,
or; (ii) Products which have been damaged due to repair, alteration or modifica-
tion by anyone other than an authorized representative of INTERLINK, or; (iii)
Defects caused by components, parts, or accessories not compatible with the
warranted Product, or; (iv) Products whose warranty/quality stickers, product
serial number plates or electronic serial numbers have been removed, altered or
rendered illegible, or; (v) Accessory items. (b) ANY OTHER WARRANTIES,
Technical Support
6
Warranty
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