RETURN INF
O
RMATI
O
N
A Return Authorization number must be obtained from your local ION
Audio
Representative. For your representative go to ionaudio.com.
A copy of the original sales receipt must also be included for the equipment to
be repaired under warranty.
The faulty equipment must be packed in its original packaging.
One additional outer layer of packaging must be included to ensure
product safety. Failures to do so may inadequately protect the equipment in
transit and, therefore, jeopardize the customer's warranty.
ION Audio will not accept C.O.D. shipments and no call tags will be issued for
merchandise return.
ION Audio will not return repaired merchandise to customers by priority service,
unless by written request at the customer's cost. Requests must be submitted in
writing with merchandise returned.
The defective ION Audio equipment should be sent, FREIGHT PREPAID with
Return Authorization number clearly printed on the outer packaging and original
sales receipt enclosed to your local service center
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