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ION TRAILBLAZER ROAR - Troubleshooting

ION TRAILBLAZER ROAR
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ION Audio Trailblazer™ Roar User Guide 19
If the unit is not charging: Make sure the USB-C® cable is properly connected to the power
input, the power adapter, and the power outlet.
I
f the sound is distorted: Try lowering the volume control of your sound source.
I
hear a hum when cables are connected:
• Disconnect cables from the input jacks to see if it’s a faulty cable.
• Make sure the signal cables are not placed near power cables.
• Connect all audio equipment power cables to outlets which share a common ground.
I
f there is a high-pitched whistling noise when using microphones: This is probably
feedback. Point the microphone away from the speaker.
I
f you can’t hear the microphone over the music volume: Turn down the music volume from
your source.
I
f you cannot connect your audio device to Trailblazer™ Roar via Bluetooth:
• Have your audio device (e.g., smartphone or tablet) and Trailblazer™ Roar as close together
as possible while trying to connect. Make sure both the audio device and Trailblazer™ Roar
are unobstructed by walls, furniture, etc.
• Double-press the Bluetooth button to disconnect Trailblazer™ Roar
from any other audio
device and restart the search process. If this does not work right away, power o
Trailblazer™ Roar and then power it back on. See O
peration > Pairing a Bluetooth® Device
for more information.
• Reset the Bluetooth connection on your audio device by turning Bluetooth o and back
on. You can find this under the Bluetooth menu in the Settings for your phone or other
audio device.
If this does not work, and you have connected to Trailblazer™ Roar
before, find Trailblazer™
Roar in the list of available or previously connected devices in your audio device's
Bluetooth menu, tap the "gear" or “i” icon located next to it and then select U
npair or
F
orget. Turn Trailblazer™ Roar o and back on and try pairing again once it reappears in
your available devices list.
Note: If Trailblazer™ Roar has been paired to another audio device recently that is still
within range, you may need to repeat this process with that audio device to fully
disconnect.
TROUBLESHOOTING