WARRANTY DETAILS
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WARRANTY D E TA I L S
Congratulations on your purchase! It is our aim to provide you with quality products that you can
trust. Our products come with guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or a refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
The Guarantee
The product is guaranteed to be free from defects in workmanship and parts for a period of 12
months from date of purchase for domestic use and 3 months for commercial use. Defects
that occur within this warranty period, under normal use and care, will be repaired, replaced or
refunded at our discretion, solely at our option with no charge for parts and labour. The benefits
conferred by this warranty are in addition to all rights and remedies in respect of the product that
the consumer has under the Trade Practises Act and similar state laws.
Proof of Purchase
This warranty is valid for the original purchase and is not transferable. Please keep your purchase
docket or receipt as proof of purchase and as proof of date on which the purchase was made. The
purchase docket (or a copy) or receipt must be presented with the warranty when making a claim
under this warranty.
Service during the Warranty Period
Please ensure that the RA# (Return Authorization Number) is clearly stated on the outside of the
packaging. Don’t have one? Call us on 1300 800 200 and we’ll get you one. Please ensure the
product is properly packaged so as to ensure that no damage occurs to the product during transit.
Extent of Warranty
This warranty is limited to defects in workmanship or parts. All defective products or parts will be
repaired or replaced. This warranty does not cover manuals and packaging.
Normal Wear and Tear
This warranty does not cover normal wear and tear to the product or parts.
Exclusions
This warranty does not cover:
• Any defect caused by an accident, misuse, abuse, improper operation, lack of reasonable
care, unauthorised modification, loss of parts, tampering or attempted repair by a person not
authorised by the distributor.
• Any product that has been damaged by a lightning strike either directly or indirectly or a mains
power surge or liquid ingress.
• The product if it is located outside of Australia.
• Any damage caused by improper power input or improper cable connection.
Andatech Corporation Pty. Ltd.
Factory 7, 2-4 Apollo Court, Blackburn
Victoria 3130
Phone: 1300 800 200 Fax: 1300 883 802 Email: info@andatech.com.au
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