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iQOS 3 DUO User Manual

iQOS 3 DUO
14 pages
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User guide
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iQOS 3 DUO Specifications

General IconGeneral
Battery Capacity2900 mAh
BluetoothNo
Device TypeHeat-not-burn tobacco device
Holder UsageUp to 2 consecutive uses
UsageHeat tobacco sticks
Number of Uses per ChargeUp to 20
Compatible HEETSHEETS
Color OptionsBrilliant Gold
Charging TimeApproximately 120 minutes

Summary

Customer Care and Engagement

Customer Care Information

Provides information on customer care services and where to find the full user guide.

Engage with IQOS

Information on downloading the IQOS Connect App to learn more about the product.

Getting Started with IQOS 3 DUO

Turning On the Device

Instructions on how to turn on the IQOS 3 DUO Pocket Charger by pressing the button.

Charging the Holder

Steps to charge the IQOS 3 DUO Holder by inserting it into the Pocket Charger.

Checking IQOS 3 DUO Holder Status

Check Status via Holder Button

How to check the Holder battery level using the Holder Button and its lights.

Check Status via Pocket Charger Button

How to check the Holder battery level using the Pocket Charger Button and its lights.

How to Use IQOS 3 DUO

Insert HeatStick

Proper method for inserting a HeatStick into the Holder without twisting.

Start Heating

Initiate heating by pressing the Holder Button until vibrations and light pulses.

Begin Use

Start using the device after the Holder vibrates twice.

Heating Near Completion

Indication of the last 30 seconds or 2 puffs with vibrations and light pulses.

Remove HeatStick

Procedure for removing a used HeatStick by sliding the Cap upward.

How to Clean the Holder

Using the IQOS Cleaning Tool

Guide on cleaning the Holder with the IQOS Cleaning Tool after cooling down.

Using the IQOS Cleaning Stick

Instructions for cleaning the inside of the Holder with an IQOS Cleaning Stick.

Quick Tips and Troubleshooting

Check Pocket Charger Status

How to check the Pocket Charger's battery status by pressing the button.

Resetting the Device

Procedure for resetting the IQOS 3 DUO by holding the Pocket Charger Button.

Lights Blink White Twice

Indicates operating outside temperature range or need for charging in Pocket Charger.

Light Blinks Red

Troubleshooting for persistent red blinking light, suggesting customer care contact.

Safety Warnings and Instructions

General Safety Precautions

Read all safety warnings to avoid injury; use product as instructed, do not open or modify.

Usage Environment

Avoid use near flammable materials, excessive heat, or if damaged. Charge indoors.

Handling and Children

Keep away from children, do not drop, avoid touching heater blade or wet components.

Important Safety Information

Choking and Ingestion Hazards

Warning about HeatSticks being small parts and potential risks if swallowed.

Electronic Risks

Warnings regarding fire, explosion, electric shock, and proper charging procedures.

Battery Safety

Precautions for Li-ion battery leaks, including immediate medical attention.

Hot Aerosol and Allergic Reactions

Information on hot aerosol sensation and potential allergic reactions to IQOS.

Exclusive Use and Reporting

Use only approved HeatSticks and report any adverse health effects.

Disposal and Technical Data

Disposing of IQOS 3 DUO

Guidelines for proper disposal of the product and its batteries in the EU and EEA.

Technical Data Specifications

Details on Holder, Pocket Charger, AC Power Adaptor, and USB Type C Cable specifications.

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