From a land line in Europe, dial 00-8816XXXXXXXX.
Please be aware that calls to Iridium phones from landlines or cellular phones are very expensive, so please check the rates
with your phone company before calling.
Can I use my Iridium phone to make emergency 9-1-1 calls?
Any Iridium subscriber using Iridium voice service WITHIN the 50 United States, District of Columbia, Puerto Rico and the
U.S. Virgin Islands will have access to the emergency 9-1-1 call system.
Outside the United States and its territories, a 9-1-1 call will NOT transfer to the emergency call center. Your call will
terminate to a switch message instructing you to hang-up and dial the emergency provider or your service provider directly.
We suggest a list of emergency and important numbers be created before traveling and kept handy at all times.
I am not able to send / receive text messages (SMS).
• Make sure the SMS Service Center number is set up correctly (see the next question).
• Check the recipient's phone number -- it should be entered in the full international format, e.g. 0014807525105 or
+14807525105 (for US numbers).
• When sending a message from the Iridium phone, the phone must be registered in the Iridium network, otherwise
sending will fail.
• If you have an Iridium 9555 handset and can't receive text messages, make sure message folders (Inbox, Outbox and
Sent) contain fewer than 30 messages combined. Delete some of the messages if necessary.
• Some mobile operators restrict sending messages to satellite operators. If you can't receive incoming text messages
sent from a cellular phone, check if the sender's carrier has any restrictions on sending SMS to the Iridium satellite
network.
How to setup the SMS Service Center Number?
The SMS service center number must be set up prior to sending the first SMS message.
For 9505A Phones:
• Press the 'Envelope' key.
• Scroll to 'Message Settings'. Press OK.
• Scroll to 'Service Center'. Press OK.
• Enter 00881662900005 or +881662900005. Press OK.
For 9555 Phones:
• In 'Menu' select 'Messages' - 'Settings' - 'Service Center'.
• Enter 00881662900005 or +881662900005
• Press OK.
This must only be done once, after which the Service Center number is stored in the phone.
How to send a FREE text message to an Iridium phone?
Via the Web:
One can send a FREE text message to an Iridium phone by visiting http://messaging.iridium.com/
Via email:
Create a new email message addressed to 8816XXXXXXXX@msg.iridium.com, enter your message in the body of the email
and send your email. Any text placed within the subject line will not transmit.
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