What to do if Iridium Marine GPS System has no GPS signal?
You might be in an area where a GPS signal cannot be received. If the vessel moves and the problem persists, contact your service provider and report that the internal GPS has failed.
What to do if my Iridium Marine GPS System says 'SIM problem'?
Check if the SIM is inserted correctly and if the SIM lock on the SIM holder is pushed across. Also, verify that you have a valid Iridium Pilot SIM.
How to troubleshoot no network signal detected on Iridium Pilot?
The LED going red for short periods is normal, but if it remains red, it indicates a problem with the equipment. Please call your service provider and report all the information visible on the web pages, as well as the LED colors.
What to do if Iridium Marine GPS System BDE cannot communicate with ADE?
Get a qualified person to check the connection between the BDE and ADE. This check should include the connections at both the BDE and ADE, as well as the entire cable between them.
How to fix no power supplied to BDE on Iridium Marine GPS System?
First, have a qualified person check the power being supplied to the BDE. It should be between 11 – 32VDC at the input to the BDE and capable of providing up to 50W. If power is being supplied, remove the SIM cover and ensure that the on/off switch is in the 'on' position. With the switch on, the LED should be green. If the switch is on and this LED remains amber, call your service provider for assistance.
What to do if Iridium Antenna BDE cannot communicate with ADE?
If your Iridium Antenna BDE cannot communicate with the ADE, have a qualified technician inspect the connection between the BDE and ADE. This includes checking the connections at both the BDE and ADE, as well as the entire cable that connects them.
What to do if my Iridium Pilot has no GPS signal?
If your Iridium Marine GPS System shows no GPS signal, you might be in an area where a GPS signal cannot be received. If the vessel moves and the problem persists, contact your service provider and report that the internal GPS has failed.
What to do if my Iridium Marine GPS System has no network signal?
If your Iridium Marine GPS System shows no network signal, it's normal for the LED to go red briefly, but it shouldn't stay red. If it remains red, it indicates a problem with the equipment. Contact your service provider and provide them with all the information displayed on the web pages, as well as the LED colors.
What to do if the BDE on my Iridium Pilot Marine GPS System is switched off?
If power is supplied to the BDE of your Iridium Marine GPS System, but the BDE is switched off, remove the SIM cover and ensure that the on/off switch is in the on position. When this switch is in the on position the LED should be green. If the switch is on and this LED remains amber then call your service provider for assistance.
Covers electrical shock, radiation hazards, and general safety precautions.
Guidelines for safe antenna installation and restrictions on substitution.
Instructions for connecting computers or networks for data access.
Essential pre-operation checks for system safety and functionality.
Settings for IP address, subnet mask, DHCP, and DNS.
Configuring rules to redirect network traffic to specific internal ports.
Configuring the firewall to restrict access based on IP addresses.
How to use data services and access the internet via the Iridium Pilot.
Instructions for making and receiving voice calls using the system.
Steps and requirements for upgrading the system's software.
General guidance on identifying and resolving system issues.
Interpreting LED indicators to diagnose faults.
Recommended actions for specific fault conditions indicated by LEDs.
General| Coverage | Global |
|---|---|
| Voice Capability | Yes |
| SMS Capability | Yes |
| Email Capability | Yes |
| Weather Updates | Yes |
| GPS Integration | Yes |
| Network | Iridium |
| Dimensions | 290 x 290 x 85 mm |
| Antenna Type | Omnidirectional |
| Operating Temperature | -25°C to +55°C |
| Download Speed | Up to 128 kbps |
| Upload Speed | Up to 128 kbps |
| IP Handset | Yes |
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