STEP 3: Accessing your personal mailbox (retrieving your voicemail)
• Call Iridium voicemail number +881662990000:
For 9555 phones: Select 'Menu' - 'Voicemail' - 'Call Voicemail' (this will automatically call the Iridium voicemail
number, +881662990000).
For 9505A phones: Press the Envelope key, 'Call Voicemail, select' will appear. Press OK to call the Iridium
voicemail number, +881662990000.
• Wait for the voice prompt asking you to “re-enter the Iridium phone number you are trying reach”. Enter your Iridium
phone number (8816XXXXXXXX); you will then be forwarded to your personal voicemail greeting.
• Press the '*' key to interrupt the greeting, and enter your password (last 7 digits of your Iridium number, see below) to
access your personal mailbox.
• Follow the voice prompts for menu options.
Note: By default, your voicemail password is the last 7 digits of your Iridium phone number. For security reasons, please
change it using menu options.
How to check my Iridium prepaid account balance?
Option 1:
• Dial 2888 from your Iridium phone.
• The number of remaining minutes of calls to landlines/mobiles and the number of days until the account expires will
be announced (in English).
Option 2:
• Compose a blank SMS/text and send it to 2888 from your Iridium phone.
• The number of remaining minutes of calls to landlines/mobiles, the number of days until the account expires and the
expiration date will be sent to your phone as a text message (in English).
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