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Roomba Combo® j9+ Owner’s Guide 7
This product has been equipped with a thermal protector designed to protect
against damage due to overheating. If the protector operates, themotor will
stop running. If this happens, unplug the unit, allow to cool for30 minutes, clear
any obstructions from the evacuation port and evacuation tube, and plug the
unit back in.
Troubleshooting Your Clean Base® Auto-Fill Dock
Your Auto-Fill Dock will tell you if something is wrong via an LED indicator on the
top of the canister and through the iRobot Home app.
Troubleshooting Your Robot
• Battery MUST be turned off before shipping.
• Turn off the battery by removing the robot from the charging station
and holding down the Clean Button for 3 seconds with one wheel off the
ground. All indicators will turn off.
• Package the robot securely for shipping.
• If you need further assistance, contact our Customer Care team or visit
global.irobot.com.
Troubleshooting
WARNING: Lithium ion batteries and products that contain lithium ion
batteries are subject to stringent transportation regulations. If you need to
ship this product for service, travel or any other reason, you MUST follow the
below shipping instructions.
Red Light Ring
Low battery. Please charge.
• Your robot will tell you
something is wrong by playing
an audio alert and turning the
light ring indicator red. Press the
Clean Button or tap the bumper
for details. Check the iRobot
Home App for further support.
• After 90 minutes of inactivity
off the charging station, the
robot will automatically end its
cleaning job.
• To factory reset your robot, remove the bin and hold the Clean Button down
for seven seconds. A sound will let you know when the factory reset has been
completed. Press the Clean Button down once more to confirm.
BATTERY SAFETY & SHIPPING
For best results, only use the iRobot Lithium Ion Battery that comes with your robot.
Error LED Indicator
A solid red light will indicate
an error. See the iRobot
Home App for information.
Common errors include:
Charging errors
Bag full
Bag missing
Bag improperly installed
Refill Tank empty
Water leak
Evac. clogged
Evac. error
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