IVEK DIGISPENSE 3009 - Page 106

DIGISPENSE 3009 CONTROLLER MODULE, STYLE B Page 3-106
29 October, 2019 IVEK Corp. P03R017E
Table 3.9 Common Operational Problems And Solutions - Cont.
PROBLEM
PROBABLE CAUSE
POSSIBLE SOLUTION
Motor Stall Fault
Motor cable
Check cable connection between the Controller
Module and the Motor/Base Module. Inspect
cable and repair if necessary.
Incorrect Motor/Base
selected
In SETUP C screen, change Motor/Base to
correct value per Table 3.2.
Low torque setting
In SETUP C screen, adjust the torque setting.
Slow acceleration setting
In SETUP C screen, adjust the acceleration
setting.
High Initial Rate Setting
Adjust Initial Rate setting in the Setup C screen.
Motor Module Fault
Disconnected cable while
powered.
Turn off power, reconnect cable, turn-on power.
Shorted cable signal.
Check the cable connection. Inspect and repair
faulty cable.
Motor Control Hardware Fault
Component failure in
controller.
Recycle power. If fault continues contact IVEK
Technical support.
Low Motor Voltage Fault
AC power brownout
Make sure AC power is available to the unit.
Internal Operation Fault
Internal software error
Clear fault and cycle power.
Motion Disabled during
Operation Fault
Logic Enable signal disabled,
k0,0 command received
Enable Logic, Enable signal , or issue k0,1,
Clear Fault
Backup Recipe Fault
The recipe’s backup copy is
corrupted.
Re-save the recipe so that both copies will be
updated and cycle power.
Recipe Read Fault
Recipe copies corrupted.
Re-configure unit with desired settings and re-
save the recipe.
Recipe Read Limit Fault
A parameter stored in the
recipe exceeded system
limits.
Check all recipe settings and re-save the recipe.
Recipe Read Version Fault
The saved recipe is a
different recipe than expected
Check all recipe settings and re-save the recipe.
Recipe Save Backup Fault
A corruption occurred during
saving a recipe.
Check all recipe settings and re-save the recipe.
Unable to Save Recipe
A corruption occurred during
saving a recipe.
Cycle power, re-configure for desired settings
and attempt to save the recipe.
Unable to Erase All Recipes
An error occurred when
resetting parameters.
Cycle power and attempt to reset parameters
again.