Issue Potential cause Potential solution
No sound Is the hearing aid turned off? Turn it on.
Is the hearing aid charged? Charge the hearing aid.
(See the user guide for your charger.)
Is the receiver wire broken? Contact Jabra Enhance for a replacement.
Does the hearing aid need cleaning, or is
the wax filter clogged?
Clean your hearing aids and change your
wax filters.
Is your ear full of wax? Visit your doctor.
Sound is distorted,
spluttering, or
weak?
Is the receiver wire broken? Contact Jabra Enhance for a replacement.
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