SECTION 1
WARRANTY & SERVICE
7
OBTAINING SERVICE FOR
S
EPARATELY WARRANTED ITEMS
Your selling dealer is responsible for servicing
your RV before delivery, and has an interest
in your continued satisfaction. We
recommend your dealer perform all
inspection, warranty and maintenance
services. Some dealers may be authorized
service centers for those OEMs whose
products are warranted separately and
excluded from the Towable Limited
Warranty.
OBTAINING SERVICE AT JAYCO
Should your RV be in need of service, and
your dealer recommend that the repairs be
made at the Jayco Factory Service Center,
your RV may be returned to us with the
following guidelines*:
□ You or your dealer must make a
confirmed appointment a minimum of 60
days prior to dropping off your RV at the
Jayco Factory Service Center.
□ The holding tanks must be emptied and
rinsed. We have a dumping station
available for customer use.
□ The propane system and all electrical
systems must be shut down and turned
off. We are not responsible for discharged
batteries or propane tanks.
□ During the appropriate season, please
ensure your RV is winterized.
□ Unless prior approval has been obtained
from the Jayco Factory Service Center, all
personal items must be removed from the
area where you are requesting service
repair and the refrigerator emptied. We
are not responsible for loss of food items.
□ You are responsible for all transportation
costs. You may need to arrange for
alternative accommodations for some
types of repairs. Please be prepared
accordingly.
*Jayco Customer Service occasionally utilizes
local independent repair facilities. Your RV
may be referred to or repaired by one of these
local repair facilities.
REPLACEMENT PARTS
Parts for Jayco RVs are distributed
exclusively by authorized Jayco dealers.
Jayco does not sell parts retail direct or to
non-authorized dealers. If an original part is
no longer available, Jayco will try to provide
an appropriate substitute.
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