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JBL Reflect Flow Troubleshooting

JBL Reflect Flow
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o A2DP (Advanced Audio Distribution Profile) driver for your
Computer/PC/Headphones to transfer music.
o AVRCP (Audio/Video Remote Control Profile) driver to send
skip/forward/pause/play music to your device
Always get the latest driver version available for your Computer/PC/Laptop.
To download the correct driver (software), visit the manufacturer's website of your
Computer/PC/Laptop. They usually have a "Support/Download" section where you can
find the correct driver. Otherwise, contact their support.
The standard drivers provided by Microsoft/Windows systems are often not correct, and
will result in error messages (such as having to enter a PIN code), or pairing not working.
What is Bluetooth technology?
Bluetooth technology is a wireless technology that exchanges data (Music etc.) over short
distances from a mobile device.
Bluetooth range depends on your surroundings (reflection from objects) and what chipset
is being used (some can go 1 meter, 10 meters or 100 meters).
Our Bluetooth devices typically supports up to 10 meter distance from the source device.
Explaining the different Bluetooth profiles used in our devices:
Many of our Bluetooth devices have a specification sheet like Bluetooth Profiles
Supported: A2DP v1.5/AVRCP v1.6. These are the protocols that a specific Bluetooth
speaker or Headphone device is compatible with. This might look too technical for some
customers, but all you need to know is that Bluetooth Speakers and Headphones they are
the only ones with these profile that you need to be aware of:
A2DP A2DP stands for ‘Advanced Audio Distribution Profile’ and is a Bluetooth
protocol that allows mobile users to stream high quality (stereo or mono) audio
wirelessly. If you want to listen to your music on a pair of Bluetooth headphones or
speakers, both devices need to support this.
AVRCP AVRCP stands for ‘Audio/Video Remote Control Profile' and controls remote
functions such as pause/start/skip/forward.
HSP HSP stands for ‘Headset Profile’ and is a Bluetooth profile to enable a two-way
wireless Headphone to be used with a Bluetooth smartphone. In our Headphones this is
one of the most common Bluetooth profiles and supports simultaneous two-way (full-
duplex) audio, but it does not support stereo audio.
HFP - HFP Stands for 'Hands Free Profile'. This profile provides the same abilities as
HSP does, but adds abilities such as redial last number called, voice dialing and call
waiting.
Note for HSP and HFP:
You can also use it with devices other than phones, like your Computer/PC with a

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JBL Reflect Flow Specifications

General IconGeneral
Impedance14 Ω
Driver unit5.8 mm
Ear couplingIntraaural
Headphone frequency20 - 20000 Hz
Headphone sensitivity102 dB
Microphone typeBuilt-in
Microphone sensitivity-40 dB
Charging caseYes
Cables includedUSB
Charging case capacity850 mAh
Accessories included in set3 sizes silicone eartips
Battery typeBuilt-in battery
Battery voltage3.7 V
Battery capacity110 mAh
Battery recharge time2 h
Continuous audio playback time10 h
Frequency band2.402 - 2.48 GHz
3.5 mm connectorNo
Bluetooth version5.0
Bluetooth profilesA2DP, AVRCP, HFP
Connectivity technologyTrue Wireless Stereo (TWS)
Package typeHanging box
Product typeHeadset
Product colorBlack, Grey
Wearing styleIn-ear
Recommended usageCalls/Music
Protection featuresWaterproof
International Protection (IP) codeIPX7
Weight and Dimensions IconWeight and Dimensions
Weight85 g

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