7.6.4 Clear backup data
7.7 About (the APP version keeps upgrading)
8 FAQ & Notes
Q1.Do I need to take the protective case off when using it?
A: Normally, no need, the lightning connector of this unit has extended 2mm from the body. So it will be compatible
with most iOS devices with a case. Sometimes, better to take the thick phone case off if necessary, such as the Otter
box case.
Q2: Does it have transfer limitation at one time?
A: No, there isn’t a transfer amounts limit. But decided by the capacity of our flash drive and the rest available space
of the apple device. We tested transfer 10000+ picture and video files from iPhone to flash drive one time. It works
without any problem.
Q3: Only a few pictures show up on the drive as available from my iPhone?
A: One situation is the iCloud have a new feature called “Optimize iPhone Storage”, if we selected it, full-resolution
photos and videos are automatically replaced with optimized versions. And all of our photos have been uploaded in
iCloud and none of the recognizable photos stored in our iPhone storage, so the app ” JD Drive “cannot find all
photos on our iPhone. We could try to connect our phone to the PC, make sure whether there are any photos in our
iPhone or not. And we suggest that select “Download and keep originals”. Because “Optimize iPhone Storage” would
waste our time to download the full-resolution photos each time when we want to see our photo. After changing the
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General