IN CASE OF EMERGENCY 345
ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and
you’ll be connected to someone who can
help. Roadside Assistance will know what
vehicle you’re driving and its location. Addi-
tional fees may apply for roadside assis-
tance.
SiriusXM Guardian™ Customer Care –
In-vehicle support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
Uconnect Customer Care - Total support for
Radio, Phone and NAV issues.
SOS Call
1. Push the SOS Call button on the overhead
console.
NOTE:
In case the SOS Call button is pushed in error,
there will be a 10 second delay before the SOS
Call system initiates a call to an SOS operator.
To cancel the SOS Call connection, push the
SOS call button on the overhead console or
press the cancellation button on the Device
Screen. Termination of the SOS Call will turn off
the green LED light on the overhead console.
2. The LED light located within the ASSIST and
SOS buttons on the overhead console will
turn green once a connection to an SOS
operator has been made.
3. Once a connection between the vehicle and
an SOS operator is made, the SOS Call
system may transmit the following
important vehicle information to an SOS
operator:
Indication that the occupant placed an
SOS Call
The vehicle brand
The last known GPS coordinates of the
vehicle
4. You should be able to speak with the SOS
operator through the vehicle audio system
to determine if additional help is needed.
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
Once a connection is made between the
vehicle’s SOS Call system and the SOS oper-
ator, the SOS operator may be able to open a
voice connection with the vehicle to deter-
mine if additional help is needed. Once the
SOS operator opens a voice connection with
the vehicle’s SOS Call system, the operator
should be able to speak with you or other
vehicle occupants and hear sounds occurring
in the vehicle. The vehicle’s SOS Call system
will attempt to remain connected with the
SOS operator until the SOS operator termi-
nates the connection.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands
on the steering wheel. You have full responsi-
bility and assume all risks related to the use
of the features and applications in this vehi-
cle. Only use the features and applications
when it is safe to do so. Failure to do so may
result in an accident involving serious injury
or death.
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