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Important information for Image
sticking (residual image)
•Because of the characteristics of
OLED materials, image sticking
(residual image) may occur. This
can occur especially if you display
an image that is fixed at the same
position on the screen, or that has a
large difference in brightness or
contrast from the surroundings for a
long time or repetition(*). Please
use this product after agreeing that
this phenomenon is not a failure.
•Avoid watching the same video for
a long time.
•Turn off the menu bar and taskbar.
•Use screen savers.
•If the OLED monitor displays the
same still image for a long time,
always perform periodic screen
updates.
* Examples) still images/photos,
framed images (black borders around
the screen, including multi-display),
color bars, taskbars, menu bars,
characters, icons, clock displays, etc.
note
We recommend the following.
Missing dots
•JOLED strives to provide the highest
quality products. We use the most
advanced manufacturing processes
in the industry and practice strict
quality control, but there may be
dots(missing dots) that do not light
up on parts of the screen. Please use
this product after agreeing that this
phenomenon is not a failure.
Blue light
• This product uses an OLED panel
with less blue light.
Maintenance
•Do not apply excessive pressure to
the monitor screen as this may
damage the monitor. Please handle
it carefully so that the transparent
frame (resin part) does not bend.
•Oil-based cleaning solutions can damage
plastic parts. In addition, damage caused
by this liquid may not be covered by the
warranty.
•If you need to clean the monitor, unplug
it. Clean the monitor with a dry soft cloth,
such as a cleaning cloth. However, do not
use organic solvents such as alcohol,
acetic acid, chlorine, or ammonia-based
liquids to clean the monitor.
•Do not expos the monitor to dust, rain,
water, or excessive humidity as there is a
risk of electric shock or damage to the set.
•If the monitor gets wet, wipe it with a dry
cloth as soon as possible.
•If there is any foreign object or water on
the monitor, turn it off immediately and
unplug the power cord. Please contact
the service center.
•Do not store or use the monitor in places
exposed to heat, direct sunlight, or
extreme cold.
•For the best performance and longer use
of the monitor, use the monitor in the
following temperature and humidity
ranges:
•Temperature: 0-35°C (32-95°F)
•Humidity: 10-80% RH
note
•This product has a protective film on
the surface. Please note that the
protective film may have surface
scratches or bubbles due to
manufacturing. After setting the
monitor, remove the protective film
before use.