JONR ED10 - Troubleshooting and Additional Maintenance; Suction Nozzle Cleaning; Troubleshooting Guide

13
Maintenance and Service
5. Clean the suction nozzle of the floor brush
If the floor cannot be cleaned thoroughly after an
extended period of use, please check whether the suction
nozzle of the floor brush is blocked. When cleaning the
roller brush, please remove dirt inside the suction nozzle
with a clean brush or a wet cloth.
6. If any abnormality is identified during the product use, please refer to the table below.
Abnormal
conditions
Possible causes
Solution
The floor scrubber
does not work, or
an alarm is issued
-The roller brush is wrapped in objects such as hair
-The wastewater tank is full
-Low battery
-Clean the rollers after shutting
down
-Pour wastewater out of the
wastewater tank
-Charge
Impaired suction
power of the
product
-Roller brush, roller brush cover, and wastewater tank
are not installed in place
-The roller brush is wrapped in objects such as hair
-The suction nozzle or pipe is blocked
-The filter above the inside of the wastewater tank is
dirty
-The filter of the wastewater tank is dirty or missing
-Reinstall
-Clean the roller brush
-Remove the obstacles from the
suction nozzle or the inside of the
pipe
-Clean the filter before use
-Clean or install the filter before
use
Abnormal sound is
heard when the fan
is running
-The suction nozzle is blocked
-The liquid level in the wastewater tank has reached
the specified level
-Remove the obstacles from the
suction nozzle
-Take out the wastewater tank,
pour the wastewater, and install
the tank again
No water is jetted
from the floor
brush
-There is no water in the clean water tank
-The clean water tank is not installed in place
-Fill water in the clean water tank
-Reinstall the clean water tank
Water leakage at
the air outlet
-The wastewater tank filter is not dried after
cleaning and use
-Wash, and dry before use
Water leakage
from the bottom of
the floor brush
-No wastewater tank or wastewater tank filter is
installed
-Install the wastewater tank and
filters
In case of failure to solve any fault, please contact the local after-sales service outlet or call the national service
hotline: +86 512 6786 2180