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USER GUIDE HOTTAP
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THE APPLIANCE WILL NOT IGNITE AT ALL
• Ensure new batteries are installed in the correct polarity (+/-).
Check the cap of the battery case for instructions on how they
should be installed. Check that batteries are not past their
expiration date.
• Check for sucient water ow and pressure. The unit must
have a minimum of 45kPa of sustained water pressure and
at least 4LPM to activate the burners. At high water ow, 70kPa
is required.
• Check that the water inlet lter is free from debris. To ush the
system, connect the blue input water hose to the red outlet
port on the Hottap and turn on the water ow. Once complete,
disconnect hose and set up Hottap as per
standard instructions.
• If you can hear the clicking sound of the igniter, the batteries
might be faulty or running low. This is particularly likely if you
can hear a slow 1-2 clicks per second (at full power, there
are 4-5 clicks per second). Check the expiration date of your
batteries and try a fresh set.
Troubleshooting : Hottap
Low battery
No water ow
Flame not lit
Overheating safety cutout
AUTOMATIC DIAGNOSTICS
To identify a range of potential issues, simply press and hold
the Joolca logo button below the LED display.
THE UNIT SHUTS DOWN SHORTLY AFTER STARTING
• Outlet water might have reached +50ºC, triggering the
automatic safety cutout. Increase the water ow and lower the
ame setting.
• Check the water ow and pressure. The unit must have a
minimum of 45kPa (at low water ow) of sustained water
pressure and at least 4LPM to activate the burners.
• Strong winds might have extinguished the ame. Ensure unit
is sheltered.
• If the unit turns o when you increase the water ow, you
either don’t have enough water pressure (perhaps using a
gravity feed or an undersized pump) or there is a blockage
somewhere. Check hoses for kinks and all lters, including the
threaded brass inlet tting on the Hottap, for debris.
THE WATER IS NOT HOT ENOUGH
• Adjust the red ame lever and the blue water ow dial.
For higher temperatures, turn the ame up and the water
ow down.
• The temperature of the input water might be too low. If this is
the case, you can cycle water between the appliance and a
source reservoir until it has reached your desired temperature.
• Check the quality of the ame through the viewing window.
If the ame is yellow rather than blue, the gas regulator
might have broken down. Immediately shut down the unit
and call Joolca Customer Service.
DO NOT attempt to use the appliance.