Error Cause Phenomenon Solution
E7
E8
E9
E4
The product stops and
displays “E4”.
Power off the product
and contact after-sale
service for checking
and repairing.
The product displays
“E7”.
Power off the product
and contact after-sale
service for checking
and repairing.
The product displays
“E8”.
Power off the product
and contact after-sale
service for checking
and repairing.
The product stops and
displays “E9”.
Power off the product
and contact after-sale
service for checking
and repairing.
E3
The product stops
heating and displays
“E3”.
While working, the
product stops and
displays “E1”.
Power off the product
and contact after-sale
service for checking
and repairing.
E1
The door is opened
The working water
level is below the
safe level
The water level
exceed the
normality level,
which has the risk
of overflow.
Temperature sensor
open circuit
Temperature sensor
short circuit
The water inlet pump
fails, the flowmeter
is abnormal or the
water inlet is
abnormal.
Close the door.
18 19
result of blockage. In this case, switch off and disconnect the appliance from the
power supply. Remove all the filters and remnants. Scoop out water, or make
use of sponge if necessary.
General cleaning precautions
1. Never use other chlorinated household detergents! Health hazard!
2. Always unplug the appliance and let it cool down completely before cleaning.
3. Keep the body and door window clean. Do not use harsh abrasive cleaners or
sharp metal scrapers to clean the door window since they can scratch the
surface, which may result in shattering of the glass. (Attention! Do not let
water penetrating to the gaps and steam exhaust vent when cleaning the
appliance)
4. If the control panel gets wet, wipe it by soft and dry cloth. Do not use coarse
and abrasive detergent to clean the control panel. When cleaning the control
panel, open the door to prevent the appliance from accidentally turning on.
5. Do not use poisonous or corrosive detergent to clean the appliance.
6. Keep all cleaned parts dry thoroughly before connecting to electricity.
7. Allow the appliance to cool down completely and clean it before storage. Put
it into a box and store in a dry place.
8. Never wrap the power cord tightly around the appliance or put any pressure
on the power cord when storage as it could cause damage to the power cord.
Troubleshooting
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