To Next Page

To Previous Page

Figure 104: Location of the Agency Labels

J4350 and J6350 Chassis Serial Number and Agency Labels

J4350 and J6350 Services Routers have serial number ID labels on the back of the

chassis, as shown in Figure 105 on page 217, and an agency label on the bottom front

corner, as shown in Figure 106 on page 218.

Figure 105: Location of Serial Number ID Labels

Locating Component Serial Numbers ■ 217

Chapter 12: Contacting Customer Support and Returning Hardware

Default Chapter7
- Table of Contents7
About this Guide15
- Objectives15
- Audience15
- How to Use this Guide15
- Document Conventions15
- Related Juniper Networks Documentation15
- Documentation Feedback15
- Requesting Support15
J-Series Overview23
- Overview of Services Routers25
- J2320 Services Router Overview25
- J2350 Services Router Overview25
- J4350 Services Router Overview25
- J6350 Services Router Overview25
Chapter 1 Overview of Services Routers25
- J-Series Software Features and Licenses34
- System Overview35
- J2320 and J2350 Services Router Hardware Features35
Chapter 2 System Overview35
- J2320 and J2350 Chassis36
- J2320 and J2350 Services Router Hardware Features37
- J2320 and J2350 Midplane40
- J2320 and J2350 Routing Engine Hardware40
- Physical Interface Modules (Pims)41
- Power Button and POWER LED41
- J2320 and J2350 Boot Devices41
- J2320 and J2350 Front Panel41
- Status Led42
- Alarm Led42
PIM and Voip Module Overview65
- PIM and Voip Module Terms66
- 1-Port Gigabit Ethernet Epims68
- Dual-Port Channelized T1/E1/ISDN PRI PIM68
- Dual-Port Serial PIM68
- Dual-Port T1 or E1 PIM68
- Field-Replaceable Pims68
- J2320 and J2350 Field-Replaceable PIM Summary68
- J4350 and J6350 Field-Replaceable PIM Summary69
- 1-Port, 6-Port, 8-Port, and 16-Port Gigabit Ethernet Upims71
- T3 or E3 PIM81
- Dual-Port Fast Ethernet PIM83
- 4-Port Fast Ethernet Epim84
- 4-Port ISDN BRI Pims85
- Adsl Pim86
- G.shdsl Pim88
- Avaya Voip Module Summary89
- Avaya Voip Modules89
- TGM550 Telephony Gateway Module91
- TIM510 E1/T1 Telephony Interface Module95
- TIM514 Analog Telephony Interface Module96
- TIM521 BRI Telephony Interface Module97
- J-Web Overview101
- User Interface Overview101
- Before You Begin102
- CLI Overview102
- Starting the J-Web Interface103
- Using the J-Web Interface103
- J-Web Layout104
- Elements of the J-Web Interface105
- Top Pane Elements105
- Main Pane Elements106
- Navigating the J-Web Interface107
- Side Pane Elements107
- Navigating the J-Web Configuration Editor108
- Navigating the Quick Configuration Pages108
- Getting J-Web Help109
- J-Web Sessions110
- CLI Command Hierarchy111
- CLI Operational Mode111
- Starting the CLI111
- Using the Command-Line Interface111
- CLI Configuration Mode113
- CLI Basics114
- Command Completion114
- Configuring the CLI Environment114
- Editing Keystrokes114
- Online Help114
Installing a Services Router121
- General Site Guidelines123
Preparing for Router Installation123
- Connection to Building Structure124
- Rack Requirements124
- Rack Size and Strength for J2320 and J2350 Routers124
- Rack Size and Strength for J4350 and J6350 Routers124
- Fire Safety Requirements126
- Fire Suppression126
- Router Environmental Tolerances126
- Fire Suppression Equipment127
- Power Guidelines, Requirements, and Specifications127
- Site Electrical Wiring Guidelines127
- Electromagnetic Compatibility128
- Radio Frequency Interference128
- Router Power Requirements128
- Signaling Limitations128
- AC Power, Connection, and Power Cord Specifications129
- DC Power, Connection, and Power Cable Specifications130
- Planning for Power Management132
- ISDN Provisioning134
- Network Cable Specifications134
- Site Preparation Checklist134
- Before You Begin137
Installing and Connecting a Services Router137
- Installing J2320 and J2350 Routers137
- Unpacking a J-Series Services Router137
- Installing J4350 and J6350 Routers140
- Chassis Grounding143
- Connecting Interface Cables to Services Routers143
- Connecting AC Power144
- Connecting Power144
- Connecting DC Power146
- Powering a Services Router on and off149
- Basic Connectivity Overview151
- Basic Connectivity Terms151
Chapter 7 Establishing Basic Connectivity151
- Root Password152
- Router Identification152
- Time Zone and System Time152
- Backup Router154
- Default Gateway154
- Loopback Address154
- Network Settings154
- Built-In Ethernet Interface Address155
- Management Access155
- Before You Begin156
- Connecting to a Services Router157
- Connecting to the CLI Locally157
- Connecting to the CLI Remotely157
- Connecting to the J-Web Interface157
- Configuring the Modem at the Router End161
- Connecting the Modem to the Console Port161
- Connecting to the CLI at the User End161
Configuring Secure Web Access173
- Before You Begin173
- Secure Web Access Overview173
- Secure Web Access Terms173
Installing and Managing J-Series Licenses183
- J-Series License Overview183
- Software Feature Licenses183
- License Key Components183
- Before You Begin184
- Managing J-Series Licenses with the J-Web Interface185
- Adding New Licenses with the J-Web Interface185
- Deleting Licenses with the J-Web Interface185
- Displaying License Keys with the J-Web Interface185
- Downloading Licenses with the J-Web Interface185
- Managing J-Series Licenses with the CLI187
- Adding New Licenses with the CLI187
- Deleting a License with the CLI187
- Saving License Keys with the CLI187
- Verifying J-Series License Management189
- Displaying Installed Licenses189
- Displaying License Usage189
- Displaying Installed License Keys189
Chapter 8 Configuring Secure Web Access193
Maintaining Services Router Hardware193
Chapter 9 Installing and Managing J-Series Licenses193
Chapter 4 Services Router User Interface Overview193
Chapter 6 Installing and Connecting a Services Router193
Chapter 5 Preparing for Router Installation193
Chapter 3 PIM and Voip Module Overview193
Chapter 10 Replacing Hardware Components195
- Tools and Parts Required195
- Replacing the Console Port Cable195
- Replacing a PIM196
- Removing a PIM196
- Installing a PIM196
- Routers198
- Replacing PIM Cables199
- Removing PIM Cables199
- Installing PIM Cables199
- Removing and Replacing the Chassis Cover on J2320 and J2350 Routers200
- Replacing Internal Compact Flashes on J2320 and J2350 Routers202
- Replacing Internal Compact Flashes on J4350 and J6350 Routers205
- Replacing External Compact Flashes208
- Replacing USB Storage Devices210
- Removing the USB Storage Device210
- Installing the USB Storage Device210
- Replacing DRAM Modules212
- Removing a DRAM Module213
- Installing a DRAM Module213
- Replacing Power System Components215
- Replacing AC Power Supply Cords215
- Removing an AC Power Supply from J6350 Routers215
- Installing an AC Power Supply in J6350 Routers215
- Replacing DC Power Supply Cables215
- Removing a DC Power Supply215
- Installing a DC Power Supply215
- Replacing Crypto Accelerator Modules on J2320 and J2350 Routers222
- Removing a J2320 or J2350 Crypto Accelerator Module222
- Installing a J2320 or J2350 Crypto Accelerator Module222
- Replacing Crypto Accelerator Modules on J4350 and J6350 Routers225
- Removing a J4350 or J6350 Crypto Accelerator Module226
- Installing a J4350 or J6350 Crypto Accelerator Module226
- Replacing Air Filters on J2350 Routers229
- Replacing Air Filters on J4350 and J6350 Routers230
Chapter 11 Troubleshooting Hardware Components233
- Chassis Alarm Conditions233
- Troubleshooting Power Management233
- Contacting the Juniper Networks Technical Assistance Center233
Chapter 12 Contacting Customer Support and Returning Hardware237
- Locating Component Serial Numbers237
- J2320 and J2350 Chassis Serial Number and Agency Labels238
- J4350 and J6350 Chassis Serial Number and Agency Labels238
- PIM Serial Number Label238
- Power Supply Serial Number Labels238
- Contacting Customer Support240
- Information You Might Need to Supply to JTAC241
- Return Procedure241
- Packing a Router or Component for Shipment242
- Tools and Parts Required242
- Packing the Services Router for Shipment242
- Packing Components for Shipment242
Chapter 13 Network Cable Specifications and Connector Pinouts247
- Serial PIM Cable Specifications247
- RS-232 DTE Cable Pinout248
- RS-232 DCE Cable Pinout249
- RS-422/449 (EIA-449) DTE Cable Pinout249
- RS-422/449 (EIA-449) DCE Cable Pinout251
- EIA-530A DTE Cable Pinout252
- EIA-530A DCE Cable Pinout253
- V.35 DTE Cable Pinout254
- V.35 DCE Cable Pinout255
- X.21 DTE Cable Pinout255
- X.21 DCE Cable Pinout256
- Fast Ethernet RJ-45 Connector Pinout257
- Gigabit Ethernet Upim RJ-45 Connector Pinout257
- Gigabit Ethernet Epim RJ-45 Connector Pinout258
- Chassis Console Port Pinouts258
- E1 and T1 RJ-48 Cable Pinouts259
- E3 and T3 BNC Connector Pinout262
- ADSL and G.SHDSL RJ-11 Connector Pinout262
- ISDN RJ-45 Connector Pinout263
- Connector Pinouts for Avaya Voip Modules263
- TGM550 Console Port Pinouts263
- TGM550 RJ-11 Connector Pinout for Analog Ports264
- TIM510 RJ-45 Connector Pinout265
- TIM514 Connector Pinout265
- TIM521 Connector Pinout265
Chapter 14 Safety and Regulatory Compliance Information267
- Definition of Safety Warning Levels267
- General Safety Guidelines and Warnings269
- Qualified Personnel Warning270
- Preventing Electrostatic Discharge Damage271
- Electrical Safety Guidelines and Warnings271
- General Electrical Safety Guidelines271
- AC Power Electrical Safety Guidelines271
- DC Power Electrical Safety Guidelines274
- Power Sources for Redundant Power Supplies274
- DC Power Disconnection Warning275
- DC Power Grounding Requirements and Warning276
- DC Power Wiring Sequence Warning277
- DC Power Wiring Terminations Warning278
- Grounded Equipment Warning280
- Warning Statement for Norway and Sweden280
- In Case of Electrical Accident281
- Multiple Power Supplies Disconnection Warning281
- Power Disconnection Warning282
- TN Power Warning283
- Telecommunication Line Cord Warning284
- Installation Safety Guidelines and Warnings285
- Chassis Lifting Guidelines285
- Installation Instructions Warning286
- Rack-Mounting Requirements and Warnings286
- Ramp Warning290
- Laser and LED Safety Guidelines and Warnings291
- General Laser Safety Guidelines291
- Class 1 Laser Product Warning291
- Class 1 LED Product Warning292
- Laser Beam Warning292
- Radiation from Open Port Apertures Warning293
- Maintenance and Operational Safety Guidelines and Warnings295
- Battery Handling Warning295
- Jewelry Removal Warning295
- Lightning Activity Warning298
- Operating Temperature Warning299
- Product Disposal Warning300
- Agency Approvals301
- Compliance Statements for Environmental Requirements302
- Lithium Battery302
- Compliance Statements for EMC Requirements302
- Canada302
- European Community302
- Japan303
- United States303
- FCC Part 15 Statement306
- FCC Part 68 Statement306
Part 5 Index309
- Index309
Index311

Brand	Juniper
Model	J-Series
Category	Network Router
Language	English

Juniper J-Series Getting Started Guide

Table of Contents

Other manuals for Juniper J-Series

Questions and Answers:

Juniper J-Series Specifications

Related product manuals