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Platens and other elements must be cleaned of any plant matter or residue before they are packed for shipment. All items must be
returned in original packaging. USCutter will not be responsible for any damage of returned items that is a result of improper shipping
methods.
US Cutter will not be responsible for any item sent back without an RMA in place. In the event that an item is sent without an RMA, it
may be returned to customer only if they will be responsible for any shipping costs.
Restocking Fees: Any item returned as defective or under warranty will be assessed a 20% restocking fee if returned for cash refund.
Warranty does not include coverage of “consumables” or any item that is commonly subject to wear and tear. This would include
blades, blade holders, cutting strips and vinyl once packaging is opened.
Defective Items: If any item arrives in unusable condition, USCutter must be notified within 30 days or receiving the product or replace-
ment may not be provided.
USCutter reserves the right to request proof in the form of photos as proof of defects or to document failure of parts replaced under
warranty.
USCutter DOES NOT COVER ANY INDIRECT DAMAGES OR LOSS OF PRODUCT OR REVENUE. Repair or replacement of defective
parts or components is under the terms of this warranty is the EXCLUSIVE REMEDY
. USCutter is not liable for any incidental, consequential, or indirect damages of any kind, including without limitation personal injury,
death, property damage, environmental damage, theft or loss of product, loss of revenue or profits, business interruption, or any other
business or commercial loss. USCutter is not liable for any claims or lawsuits asserted against our customers or any claims or lawsuits
related to the unlawful or fraudulent use of our product.
Damage suered to equipment due to neglect, abuse, misuse, power surge or act of nature is not covered.
THE WARRANTY CONTAINED HEREIN IS EXCLUSIVE AND THEREFORE NO OTHER EX-
PRESS, IMPLIED OR STATUATORY WARRANTIES APPLY. WARRANTIES OF MERCHANT-
ABILITY OR FITNESS FOR A PARTICULAR APPLICATION ARE EXPRESSLY EXCLUDED.
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