ENGLISH
29
Data Size:  B6L (182 mm x 128 mm)
Book Size:  B6L (182 mm x 128 mm)
Symptom
 
Remedy
CD / USB / iPod
The iPod/iPhone does not 
turn on or does not work.
•  Check the connection between this unit and iPod/iPhone.
•  Detach and reset the iPod/iPhone using hard reset.
“LOADING” appears when 
you enter search mode by 
pressing 
.
  This unit is still preparing the iPod/iPhone music list. It 
may take some time to load, try again later.
Correct characters are not 
displayed.
•  This unit can only display uppercase letters, numbers, 
and a limited number of symbols.
•  Depending on the display language you have selected 
(
5
), some characters may not be displayed correctly.
ANDROID
•  Sound cannot be heard 
during playback.
•  Sound output only from 
the Android device.
•  Reconnect the Android device.
•  If in [
AUDIO MODE
], launch any media player 
application on the Android device and start playback.
•  If in [
AUDIO MODE
], relaunch the current media player 
application or use another media player application.
•  Restart the Android device.
•  If this does not solve the problem, the connected Android 
device is unable to route the audio signal to unit. (
28
)
Cannot playback at 
[
AUTOMODE
].
•  Make sure JVC MUSIC PLAY APP is installed on the 
Android device. (
7
)
•  Reconnect the Android device and select the appropriate 
control mode. (
8
)
•  If this does not solve the problem, the connected Android 
device does not support [
AUTO MODE
]. (
28
)
“NO DEVICE” or “READING” 
keeps flashing.
•  Switch off the developer options on the Android device.
•  Reconnect the Android device.
•  If this does not solve the problem, the connected Android 
device does not support [
AUTO MODE
]. (
28
)
Playback is intermittent or 
sound skips.
  Turn off the power saving mode on the Android device.
“CANNOT PLAY” •  Make sure Android device contains playable audio files.
•  Reconnect the Android device.
•  Restart the Android device.
TROUBLESHOOTING
Symptom Remedy
Pandora
“ADDERROR” New station creation is unsuccessful.
“CHKDEVICE” Check the Pandora application on your device.
“NOSKIPS” The skip limit has been reached.
“NOSTATIONS” No stations are found.
“STATIONLMT” The number of registered stations has reached its limit. 
Retry after deleting unnecessary stations from your device.
“UPGRADEAPP” Make sure you have installed the latest version of the 
Pandora application on your device.
“CONNECT ERR” Communication is unstable.
“RATING ERR” Registration of thumbs up/thumbs down has failed due to 
insufficient network connectivity.
“THUMBS N/A” Registration of thumbs up/thumbs down is not allowed.
“LICENSE ERR” You try to access from a country which Pandora is not 
deliverable.
iHeartRadio
Station cannot be selected. If “Explicit Content” in [Account Settings] is checked in 
the web version of iHeartRADIO, custom stations become 
unavailable.
“NOT CONNCTD” Link to the application is impossible.
SiriusXM® Radio
“CHLOCKED LOCK CODE?” The selected channel is locked. Enter the correct pass code 
to unlock. 
( 13)
“CHANUNSUB” The selected channel is unsubscribed.
Call 1-866-635-2349 in the U.S.A. or 1-877-438-9677 in 
Canada to subscribe.
“CHUNAVAIL” The selected channel is unavailable. Visit 
www.siriusxm.com for more information about the 
SiriusXM channel lineup.
JS_JVC_KD_R975BTS_K_EN_5.indd   29JS_JVC_KD_R975BTS_K_EN_5.indd   29 10/9/2015   9:08:12 AM10/9/2015   9:08:12 AM