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Frequently Asked Questions
Q. The image is blurry
A. Try repositioning the camera. For best results, try to
aim the camera through a section of the windshield that
is not overly curved or angled as this can cause a
blurring eect with footage.
Q. I can’t find the App in the App store
A. Go to www.kaiserbaas.com/R20 using your mobile
phone for a direct link to the app store in your country.
Q. My device will not record
A. Please ensure that you have power connected to the
camera using the supplied DC power cable and that you
have a SD card inserted that is Cat 6 or above.
Q. My HDMI cable will not fit in the HDMI socket on the
camera
A. The socket on the side of the camera is a mini HDMI port
and requires a mini HDMI adaptor (not included).