18 IV User Manual Pedelec with ont motor
8.1 Problems / solutions: Flash patterns
and their meaning
If a problem occurs in the electrical system of your Pe-
delec, you should initially try to solve it by referring to the
following list which describes possible causes of errors
and oers solutions. If the fault persists, consult your
specialist cycle shop.
ERROR CODE CAUSE SOLUTION
No power assist. The
power sensor could not
set itself correctly.
Perform restart. The
system performs the
calibration again. No
force should be applied
to the pedals during
this procedure which
takes roughly two sec-
onds.
No power assist. A
problem occurred in
the drive unit.
Motor, sensor unit or
cable defective. Con-
tact your specialist
cycle shop.
The motor output is
less.
The motor is over-
loaded.
Allow the motor to cool
down and reduce the
assistance.
The motor switches o.
The motor is extremely
overloaded.
Allow the motor to cool
down and reduce the
assistance.
No power assist.
The battery is nearly
empty.
Charge the battery im-
mediately.
8.1.1 Additional possible sources of errors
› If you only pedal very gently, the power assist is
not enabled.
› If the motor is not running and you cannot pinpoint
the cause, check the buttons, cables and plugs of
the electrical system.
.
If you nd a break or a crack, do not try to repair the
fault yourself. Take your Pedelec to a specialist cycle
shop.
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