What to do if my Kawai CN37 has no sound?
If your Kawai Musical Instrument doesn't produce sound when you press the keys, first ensure that the MASTER VOLUME slider isn't at its lowest setting. Also, check that headphones or a headphone adapter aren't plugged into the PHONES jacks. Finally, verify that the ‘Local Control’ setting in the MIDI Settings menu is set to On.
Why my Kawai Musical Instrument is not responding to key presses via USB?
If your Kawai Musical Instrument is connected to the computer using a USB cable (or a USB-MIDI adaptor), however the software does not respond to key presses, make sure that a USB MIDI driver is installed on your computer. Check that ‘USB Audio Device’ or ‘KAWAI USB MIDI’ is selected in the software’s input/output device settings. Ensure that the instrument is not connected to a smart device using Bluetooth MIDI.
How to fix a Kawai CN37 that won't turn on?
If your Kawai Musical Instrument is not turning on, check that the power cable is firmly attached to both the instrument and the AC outlet.
Why is my Kawai Musical Instrument sound distorted at high volumes?
To resolve the issue of your Kawai Musical Instrument distorting at high volumes, check that the MASTER VOLUME slider is set to an appropriate level. Reduce the volume if you hear excessive distortion. If you're connecting to an amplifier/mixer using the Line Out jacks, lower the ‘Line Out Volume’ setting in the Basic Settings menu.
Why does my Kawai Musical Instrument turn off by itself?
If your Kawai Musical Instrument turns off automatically, check that the ‘Auto Power Off’ function is not enabled.
What to do if Kawai CN37 Musical Instrument pedals are not working?
If the pedals on your Kawai Musical Instrument are unreliable or not working, check that the pedal cable is firmly connected to the instrument.
Why does my Kawai CN37 Musical Instrument make strange noises with piano sounds?
If you hear strange sounds or noises when playing piano sounds on your Kawai Musical Instrument, you can reduce their prominence or disable them altogether using the settings in the Virtual Technician menu. These tones are designed to enhance realism.
Why is my USB device not working on my Kawai CN37 Musical Instrument?
If a USB memory device is not detected, cannot be saved to, or does not appear to function when connected to the ‘USB to Device’ port on your Kawai Musical Instrument, verify that the USB memory device is formatted to use the FAT/FAT32 filesystem, and is not set to ‘Write Protect’ mode. Disconnect the USB memory device, turn the instrument off then on, then reconnect the USB device. If the USB device still does not function, it may be damaged or incompatible. Please try using a different USB device.
How to increase headphone volume on Kawai CN37?
If the headphone volume is too low on your Kawai Musical Instrument, and if the ‘Nominal Impedance’ specification of the headphones is less than 100 ? (ohms), set the ‘Phones Volume’ setting in the Phones Settings menu to High.
Why is the pedal board on my Kawai Musical Instrument flexing?
If the pedal board flexes and isn't firm when you depress a pedal on your Kawai Musical Instrument, check that the pedal support bolt is fully extended.
Provides instructions on how to unpack and set up the digital piano.
Adjusts pitch, tuning, speaker volume, and other core instrument parameters.
Fine-tunes acoustic characteristics like touch, voicing, and resonance.
Manages files on USB devices (load/save songs, settings, rename, delete, format).
Step-by-step guide for assembling the digital piano and stand.
Lists common issues with their causes and recommended solutions.
General| Type | Digital Piano |
|---|---|
| Polyphony | 256 notes |
| Reverb | 6 types |
| Metronome | Yes |
| Display | LCD |
| Headphone Jacks | 2 |
| MIDI | Yes |
| Keyboard | 88-key Responsive Hammer III (RHIII) Action with Let-off and Ivory Touch |
| Sound Engine | Harmonic Imaging (HI) Sound Technology |
| Effects | Reverb, Chorus |
| Connectivity | Line Out, USB to Host, MIDI In/Out |
| Pedals | Damper (half-pedal support), Soft, Sostenuto |
| Speakers | 20W x 2 |
| USB | USB to Host |
| Touch Sensitivity | Off |
| Finish | Premium Rosewood |
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