What to do if my Kenmore Air Conditioner is not cooling and there's ice behind the front panel?
- DDiane MartinAug 21, 2025
If your Kenmore Air Conditioner isn't cooling the room and there's ice behind the front panel, it could be due to several reasons. If the outside temperature is below 60°F, set the mode to FAN ONLY and the fan speed to the fastest setting to defrost the coil. A dirty filter can also cause this issue, so open the front panel, remove the filter, rinse or vacuum it, replace it, and close the panel. Finally, the BTU size of the unit might be too large for the room; in this case, a lower capacity unit may be required.