33
TROUBLESHOOTING GUIDE
BEFORE CALLING FOR SERVICE (continued)
Problem Possible Cause Solutions
Error code: tE1
or tE2
Temperature sensor failure. Turn off the dryer and call for service.
Display shows
error code: PS
(electric dryers
only)
Power cord is connected
incorrectly.
White (N) and red (L2) wires on power cord. Check power cord
connections for neutral connection on the center terminal. 240
volts applied to the control, so it will protect itself.
Lint on clothes
Lint fi lter not cleaned
properly.
Laundry not sorted properly.
Excess static in clothes.
Dryer is overloaded.
Tissue, paper, etc., left in
pockets.
Remove the lint from the fi lter before every load. With the
lint removed, hold the fi lter up to a light to see if it is dirty or
clogged. If it looks dirty, follow the cleaning instructions. With
some loads that produce high amounts of lint, it may be necessary
to clean the fi lter during the cycle.
Some fabrics are lint producers (i.e., a fuzzy white cotton towel)
and should be dried separately from clothes that are lint trappers
(i.e., a pair of black linen pants).
Use a fabric softener to reduce static electricity. Be sure to follow
the manufacturer’s instructions. Over drying a load of laundry
can cause a buildup of static electricity. Adjust settings and use a
shorter drying time, or use AUTO DRY cycles.
Divide extra large loads into smaller loads for drying.
Check pockets thoroughly before washing and drying clothes.
Excess static in
clothes after
drying
Fabric softener is not used or
used incorrectly.
Clothes dried too long (over
dried).
Drying synthetics, permanent
press, or synthetic blends.
Use a fabric softener or the STATIC SHIELD option, if equipped,
to reduce static electricity. Be sure to follow the manufacturer’s
instructions.
Over drying a load of laundry can cause a buildup of static
electricity. Adjust settings and use a shorter drying time, or use
AUTO DRY cycles. Select a LESS DRY setting on AUTO DRY
cycles, if necessary.
These fabrics are naturally more prone to static buildup. Try using fabric
softener, or use LESS DRY and/or shorter TIMED DRY time settings.
Steam Features
Not Working
Steam is not generated and
no error code is displayed.
Garments are still wrinkled
at the end of the STEAM
REFRESH cycle.
Water drips down the door
during steam cycles.
Drum does not turn during
steam cycles.
Cannot see steam vapor at
the beginning of the cycle.
Odors are not completely
removed at the end of the
STEAM REFRESH cycle.
Check for condensation on the inside of the door during steam the
portion of the cycle. Steam is not directly visible. This is normal.
Check steam feeder drawer:
1. Make sure steam feeder is fi lled with water to the MAX line.
2. Make sure steam feeder is seated properly and drawer is
fully closed.
3. Turn the dryer off , then turn back on and restart the steam
cycle.
Do not use distilled water - The water level sensors in the steam
generator will not work.
Steam feeder pump not working - call for service.
Load only one to fi ve garments (or a single bulky item). Do not
mix fabric types. STEAM REFRESH is most eff ective on 70/30
cotton/polyblends. Do not use on 100% cotton items.
Steam is invisible. However, under some conditions, the condensed
fog may be seen, or condensation will form on the inside of the
door glass and may be seen dripping down the glass.
The drum is turned off so that the steam vapor remains in the
drum. The drum will turn for only a few seconds, once a minute.
Steam is released at diff erent stages of the cycle for each
option. Steam cannot be seen, but condensation may form on the
inside of the door when steam is being generated.
Some odors are diffi cult to remove. Fabrics containing certain
diffi cult odors or very strong odors may not refresh well and
should be washed or dry cleaned instead.
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