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Before You Call
Areas of discoloration with metallic
sheen on cooktop surface.
• Mineral deposits from water and food. Remove using the recommended CookTop®
Cleaning Creme to the ceramic surface (on the web visit www.sears.com for replacement
cooktop cleaner, item number 40079). Buff with a non-abrasive cloth or sponge.
Induction cooking zone does not heat
cookware or does not heat evenly.
• Be sure the correct surface control is activated for the cooking zone.
• Be sure to use the correct cookware material type for induction cooking. Use cookware
specifically identified by the manufacturer to use for induction cooking. If you’re not sure,
use a magnet to test whether the cookware type will work. If a magnet sticks to the
bottom of the cookware, the material type is correct for induction cooking.
• Be sure to read about pan-sensing in the Induction Cooking section and correct any pan-
sensing issues in the checklist provided.
• Use quality heavier gauge cookware.
Cooking zones do not glow when
heating.
• The induction cooking zones do not glow even when they are hot. Induction cooking uses
electromagnetic energy to induce heat directly to the cookware.
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