Kenmore BC4002 User Manual

- 22 -
WARNING
Always turn off and unplug vacuum cleaner before performing maintenance to the
vacuum cleaner . Failure to do so could result in electrical shock or personal injury.
Review this table to find do-it-yourself solutions for minor performance problems. Any other
service needed should be performed by a Kenmore or other qualified service agent.
TROUBLESHOOTING
Vacuum cleaner won’t 1. Unplugged at wall outlet. 1. Plug in firmly, press ON/OFF switch.
start.
2. Tripped circuit breaker/blown 2. Reset circuit breaker or replace
fuse.
fuse at household service panel.
3. Loose hose electrical 3. Reconnect hose ends.
connections.
Poor job of dirt 1. Change bag.
pick-up. 2. Clear airflow passages.
3. Clean/change filters.
4. Adjust setting.
5. Adjust suction control.
6. Replace hose.
7. Change agitator.
8&9. See BELT CHANGING AND
AGITATOR CLEANING (page 19).
10. Close and latch hood.
11. Remove any items that may be
caught or jammed, then reset. If
vacuum cleaner starts and stops
again, clean agitator and end caps,
then reset.
Vacuum cleaner starts 1. Hose or hood electrical 1. Check connections, reconnect hose
but shuts off. .sdne.snoitcennoc
2. Tripped overload protector in 2. Remove any items that may be
caught or jammed, then reset. If
vacuum cleaner starts and stops
PowerMate
®
. See OVERLOAD
PROTECTOR (page 14).
again, clean agitator and end caps,
then reset.
3.
1.
Tripped thermal protector 3. See THERMAL PROTECTOR (page
.)41.retsinac ni
PowerMate
®
will not PowerMate
®
connections
2&3.
1. Plug in firmly.
run when attached. unplugged.
2. Worn or broken belt.
See BELT CHANGING AND
AGITATOR CLEANING (page 19).
3. Dirty agitator or end caps.
4. Tripped overload protector in 4.
5.
Remove any items that may be
PowerMate
®
. See OVERLOAD
PROTECTOR (page 14). vacuum cleaner starts and stops
again, clean agitator and end caps,
then reset.
Slide handle switch to CARPET
position to activate
PowerMate
®
.
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Full or clogged dust bag.
Clogged airflow passages.
Dirty filters.
Wrong pile height setting.
Wrong suction control position
selected.
Hole in hose.
Worn PowerMate
®
agitator.
Worn or broken belt.
Dirty agitator or end caps.
Canister hood open.
Tripped overload protector in
PowerMate
®
. See OVERLOAD
PROTECTOR (page 14).
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
5. Handle switch set to FLOOR
position.
caught or jammed, then reset. If

Kenmore BC4002 Specifications

General

Brand	Kenmore
Model	BC4002
Category	Vacuum Cleaner
Language	English