Kenmore CROSSOVER MAX - User Manual

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Model/Modelo:

125.31220610

Vacuum Cleaner Help Line:

1-877-531-7321

8:00am-5:00pm EST, M-F

Use & Care Guide

Manual de Uso y Cuidado

Kenmore®

CROSSOVER MAXTM

Vacuum Cleaner

Aspiradora

Sears Brands Management Corporation



www.kenmore.com

www.sears.com

Questions and Answers

Z
Zachary HolmesJul 28, 2025
Why is my Kenmore Vacuum Cleaner not picking up dirt well?
- J
  Jennifer RamosJul 29, 2025
  If your Kenmore Vacuum Cleaner isn't picking up dirt effectively, several factors could be the cause. It might be due to a full or clogged dust cup, which requires emptying. A worn agitator necessitates replacement. Check for and remove any clogs in the nozzle, hose, or wand. Replace the hose if there is a hole. Ensure the hose is fully inserted and check for clogs within it. A worn or broken belt also needs replacing.
J
jodi56Aug 12, 2025
What to do if my Kenmore CROSSOVER MAX won’t run?
- M
  michellevaughnAug 12, 2025
  If your Kenmore Vacuum Cleaner isn’t running, start by checking the wall outlet with another appliance or lamp to ensure it's working; if the outlet is defective, have it serviced. Also, reset the circuit breaker or replace the fuse. Finally, allow the vacuum cleaner to cool for 50 minutes.

Summary

Vacuum Cleaner Attachments

Combination Tool Usage

Attaches to handle/wand for tight spaces or dusting.

Telescoping Wand Adjustment

Features adjustable length for convenient cleaning.

Pet HandiMate Attachment

Pivots for easier cleaning; attaches to handle or wand.

Motor Protection Systems

Thermal Protector Function

Automatically shuts off motor to prevent damage from clogs.

By-Pass Valve Operation

Provides cooling air during restricted airflow to prevent motor overheating.

Vacuum Cleaner Maintenance and Storage

Cleaning Exterior and Attachments

Guide for cleaning the vacuum's exterior and attachments.

Vacuum Cleaner Storage

Instructions for proper storage of the vacuum cleaner.

Agitator Cleaning Procedures

Nozzle Agitator Cleaning

Keep nozzle agitator free of fiber, string, and hair build-up.

Pet HandiMate Agitator Cleaning

Cleaning the agitator with the Pet HandiMate® attachment.

Removing Clogs from Vacuum

Clearing Hose Clogs

Step-by-step guide to remove obstructions from the vacuum hose.

Clearing Pet HandiMate Clogs

How to identify and remove clogs from the Pet HandiMate® attachment.

Kenmore CROSSOVER MAX Specifications

General

Type	Upright
Filtration	HEPA
Bagged or Bagless	Bagless
Power Source	Corded Electric
Voltage	120 V
Amperage	12A
Special Features	LED headlights
Included Accessories	Crevasse tool, Dusting brush